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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
productive, quality-oriented customer service professional able to contribute exceptional customer support, public relations, time management and administrative skills toward the role of flight attendant for delta airlines.
career profile
ø over 17 years of customer service, administration and media sector experience.
ø in current assignment, focus on providing executive support, foundation operations, satellite office management and scheduling/correspondence.
ø more than five years experience as a flight attendant.
ø outstanding ability to interact with multiple individuals in varied settings, developing positive customer relations; excellent people skills.
ø well-organized, self-motivated multi-tasker, able to adjust quickly to change.
ø skilled in policy/procedures and process improvement.
ø comprehensive grasp of business management.
ø a.b. and a.a. degrees.
professional experience
office manager, watson-brown foundation, inc. 2005 - present
tasked to act as personal assistant to chairman of the foundation until his demise.
also serve as office administrative manager.
oversee operations of atlanta satellite office.
deliver exceptional executive support including calendar maintenance, correspondence and event management.
executive secretary, law office of tom watson brown 2000 - 2005
designated as support for former chairman of the board and owner of spartan communications.
served in wide-ranging administrative functions.
performed as legal secretary administering wills and estate planning.
executive secretary, spartan communications 1998 - 2000
recruited to provide administrative support for vp/director of sales for this 13 tv station media venture.
performed wide-ranging administrative duties with focus on assisting vp.
1993 c 1998
flight attendant, atlantic southeast airlines
trained in all aspects of flight customer service and airline operations.
delivered exceptional customer support on a consistent basis.
knowledgeable in all flight safety procedures.
skilled in meeting faa and other government regulatory requirements.
education
university of georgia
a.b., 1991
darton college
a.a., business administration, 1988
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