yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

productive, quality-oriented administrative professional eager to contribute exceptional business support, project management and interpersonal relation skills toward optimizing operations of a progressive organization

career profile

 

offer numerous years of comprehensive administrative experience, with solid background in:

ø  providing quality support to senior-level management and multiple departments

ø  planning, coordinating and managing workflow/projects to meet critical deadlines and company operational goals

ø  optimizing productivity, efficiency and quality in minimal supervision environments

ø  delivering superior customer service in handling high-volume phone communications, responding to inquiries and addressing/troubleshooting issues

ø  maintaining complex records, files and databases

ø  conducting multi-source research and compiling/organizing high volume of data

ø  producing quality documentation and correspondence/communications

ø  medical office operations ranging from icd-9 coding and medical billing to medical records management, patient admission/discharge and general reception functions

 

professional experience

 

chicago title insurance company - lacey, wa                                                       january 1997 to current
title assistant

  actively contribute dynamic administrative skills toward supporting broad scope of operations

  proficiently establish and maintain complex file systems incorporating client, financial and legal documentation related to real estate title projects

  efficiently manage detailed customer database using varied industry-specific software applications

  conduct thorough research data and pull information/files from external resources in support of title order processing

  effectively manage new order entry data supplied by real estate agents and banking institutions

  thoroughly audit high volume of documentation for completeness and accuracy

  facilitate production and mailing/distribution of documents

  entrusted with managing petty cash disbursement, receipts and new money orders

  apply strong keyboard skills toward producing quality documentation

  provide reception back up, ensuring delivery of quality customer service in managing multi-line phone system, greeting visitors, responding to inquiries, and assisting with needs

 

prior background ~

 

medical administrative operations; 15 years

  contributed strong administrative skills toward efficiently managing patient admissions/discharge, steering office operations and facilitating reception functions

  proficiently facilitated  icd-9 coding, medicare insurance billing and medical records management

 

education

 

south puget sound community college; coursework completed: word 2007, excel 2007, outlook 2007

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging new career opportunity in an administrative support capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include approximately 11 years of extensive administrative/clerical experience ranging from high-volume document production/management and database maintenance to research, customer service and reception.  i am knowledgeable in a broad scope of office operations, excel in optimizing efficiency and productivity while maintaining high quality standards and am equally effective in self-directed and collaborative team environments.  i also posses strong communication skills and am able to interface with and support all levels of internal management and external partners/business stakeholders. to complement this background, i offer extensive additional background in medical billing/icd-9 coding, medical records and patient admission/discharge.  i also have solid computer skills, with completed coursework in word, excel and outlook 2007 versions.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy