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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
skilled professional eager to contribute customer service expertise, as well as strong coordination skills and communication talents toward actively supporting an organization in maximizing performance.
profile
respected medical professional with distinguished 7-year career leading medical operations, with complementary skills in surgical operations, administrative support and persuasive communication. extensive knowledge of the surgical field, including medical devices, surgical equipment and all related terminology. in depth experience in client-focused industries focused on delivering world class customer service. extensive expertise in client needs analysis with a consultative approach to customer service operations. expert presenter, negotiator and businessperson; able to forge solid relationships with strategic partners and build consensus across multiple organizational levels in the healthcare. experienced in persuasive communication; expressing ideas in ways that lead clients to understand presentations. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
professional experience
neurosurgery coordinator/office assistant neurological surgery medical associates 2008-present
- actively coordinate all aspects of surgical operations, from contacting medical representatives for needed surgical equipment to verifying insurance eligibility and handling special needs.
- skillfully educated patients on surgical procedures, including what to expect before and after procedures.
- efficiently prepared patient charts, scheduled appointments, called in prescription refills, and fielding phone calls.
surgery coordinator/front & back office assistant arrow surgical 2006-2008
- sharp business acumen and experienced in managing broad scope of operations, from maintaining medical records and verifying patient insurance to coordinating events and scheduling surgeries for multiple surgeons.
- utilized dynamic communication skills in educating patients on upcoming surgeries and follow-up treatment plans.
- supervised all administrative functions, including records maintenance, medical documentation and making follow-up calls.
deliveries coordinator home depot 2003-2006
- strategically coordinated deliveries with all departments to ensure accurate and store smooth operations.
- responsible for contacting sellers to locate products on behalf of customers and employees.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
professional education
bachelors of arts in psychology riverside community college present
nursing prerequisites scottsdale
community college 2006-2008
associates of science degree graphic design/communications brooks college
1999-2000
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a medical device sales capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in coordinating surgical operations, locating needed medical devices for surgeons and handling all administrative functions. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, leadership, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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