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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx abc@xyz.com

 

human resources profile

 

operational enhancement  •  strategic sales & marketing  •  customer service

 

persuasive and influential leader seeking to leverage solid human resources, management, and business expertise to actively support progressive organization s profitability and productivity objectives

 

staff recruitment & retention

organizational development

time management

employee relations

hr policies & procedures

corporate culture

onboarding/offboarding

hr program/project management

auditing & reporting

training & development

mediation & advocacy

documentation & presentations

performance management

hris technologies

compliance enforcement

 

 

ø  master of business administration-human resource management as well as master of health administration/education candidate.

ø  member, society of human resources management (shrm).

ø  consistently contribute to improved productivity, cost effectiveness, operational enhancement, and profitability through leadership, strategic planning strengths, technical expertise, and sound understanding of human resources functions.

ø  effective leadership skills honed through progressive roles within high-paced, demanding environments that required balancing of numerous tasks with varying degrees of priority.

ø  excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen .

ø  reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done by focusing on priority tasks, responding to sense of urgency and tenacious commitment to results.

ø  proficiency in microsoft office (word, excel, powerpoint, outlook, access), ms works, and adobe

 

 

professional experience

 

assistant sales / visual manager                                                                                 2005 to present

new york & company-atlanta, ga                                                                    

  assume full accountability for strategic oversight of all company-established training programs as well as onboard/offboard procedures for new hires and existing employees; process all related paperwork and orientation materials.

  coach and mentor internal talent into influential roles through targeted feedback and support designed to foster optimal performance and long-term growth; ensure proper staffing levels.

  identify and resolve all performance issues and policy violations in strict accordance with established company guidelines and eeo regulations.

  execute key audits, including payroll and i-9 forms, while maintaining accurate records of all procedures for presentation to management.

  cultivate open channels of communication between all levels of organization through written and verbal mediums.

  exceed customer expectations by delivering superior service while concurrently achieving company goals for merchandise presentation and sales.

 

team member / customer service associate                                                                    1998 to 2007

kirkland s-buford, ga; 2006 to 2007

jc penney-pennsdale, pa; 1998 to 2005

  represented company philosophy and goals in client-facing environment delivering optimal customer service while encouraging sales.

  supported all merchandising efforts by processing and displaying products within various company departments, including all setup and breakdown activities.

 

 

therapeutic staff support                                                                                                       2003 to 2005

concern-lewisburg, pa                                                                                         

  conceptualized and implemented targeted behavioral plans for seriously emotionally disturbed foster children ages 5 to 16 to avoid more restrictive services or out-of-home placements and to promote appropriate psychological growth.

  observed, collected data, and recorded behaviors to properly determine course of action in terms of customized care plans.

 

 

education & academic achievements/affiliations

 

university of phoenix-phoenix, az

masters of health administration/education; on track for 2011 graduation

master of business administration, human resources management

 

bennett college-greensboro, nc

bachelor of arts in psychology

  national dean s list

  member, psi chi national honor society

  member, pi gamma mu honor society

 

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