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Dynamic, organized, and detail-oriented Office Management/Legal Assistant Professional with broad based experience in calendar management, client relations, and office policy development, eager to contribute exceptional process improvement strategies, communication skills, and business acumen toward supporting the goals of a progressive employer. Dedicated, loyal, and reliable with a proven track record of driving office efficiencies, improving client relations, and building internal and external partnerships that enhance business outcomes. Offering expertise on multiplatform document preparation, database management, legal filings and research. Solid understanding of legal procedures, terminology, and general practice.

Core competencies

   Bookkeeping/Accounts Payable Processes

   Computer Savvy/MS Office Suite

   Customer Service Focused

   Organized and Detail Oriented

   Calendar and Appointment Setting

   Superior Communication/Writing Skills

   Ensure Accuracy and Accountability

   Persuasive and Effective Communicator

   Hire, Train and Develop New Staff

   Understanding of Foreclosure Processes

2009 to Present -David J Stern, P.A., Plantation, XXXXXX - Legal Assistant

   Provide high level support and assistance to the foreclosure mediation department of a large law firm; effectively manage the scheduling and disposition of over 500 foreclosure mediations per monthly, and collaborate with attorneys, home owners and mediation services to define appropriate time frames.

   Leverage strong understanding of legal requirements to prepare motions, mediation notices and discovery documents; communicate with lenders to advise all parties on mediation outcomes.

   Maintain and submit required documents for mediation programs; highly familiar with details of the Residential Mortgage Foreclosure Mediation Program (RMFMP) established by Administrative Order of the Xxxxxx Supreme Court.

   Provide leadership, training and development for new departmental staff.

   Support mediation efforts in a busy legal office; oversaw scheduling, client relations and documentation submission protocols to meet all regulatory compliance requirements.

2007 to 2009: State Attorney s Office, Ft. Lauderdale, XXXXXX - Legal Secretary/Supervisor

   Began tenure in role as Legal Secretary and achieved quick promotion to Unit Supervisor.

   Led staffing, training, development and performance management for 9 Legal Secretaries tasked with supporting the Xxxxxx State Attorney s Office; Supervisor for SAO Domestic Unit.

   Ensured continuity of work xxxxxxow and maintained compliance with all regulations governing day to day operations; issued subpoenas, prepared motions, maintained case files and interacted with law enforcement and court personnel to gather the required data critical to processing cases.

   Interacted with witnesses, victims, defense attorneys and police officers to gather information related to cases set for trial.

2004 to 2007: Amoeba Blue, Lauderdale Lakes, XXXXXX - Medical Billing Specialist

   Effectively collected and managed billing accounts; interacted with insurance companies to submit claims.

   Collaborated with patients to answer inquiries regarding their bills; prepared, reviewed and distributed patient statements, and prepared information for collections processes.

Technical Proficiencies: MS Office, Internet, CMS, Vendorscape, Newtrak, Lenstar and Clarifire