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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

quality-focused, enthusiastic administrative professional specializing in assisting executive-level management, providing world-class client services, handling a high-volume of data, and supporting business growth eager to offer 15+ years of experience toward optimizing an employer s success.

 

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profile of qualifications

 

         top performer who makes solid decisions to reflect positively on business productivity and corporate well-being.

         integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.

         ambitious self-starter who plans, prioritizes, and manages administrative tasks within deadline-driven environments.

         excellent communicator who successfully interfaces among c-level executives, business teams, peers, and clientele.

         skillful in microsoft office, adobe acrobat, adobe photoshop, internet applications, and transcriber / dictaphone.

 

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key areas of expertise

 

administrative support           travel arrangements                   vendor relations                            regulatory compliance

data / files management        correspondence drafting            budget / expense control             client / customer service

business communications     quality assurance / control       meeting / events scheduling        inventory / supplies control

 

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career highlights

 

         drove companywide efficiency by researching, creating, formatting, and maintaining quality assurance operating procedures used by product development teams, manufacturing plants, and 100+ additional users worldwide.

         successfully maintained a product acceptance sample submission (pass) process and updated internet-based data.

         coordinated wide-ranging office and administrative moves, and prepared new hires within various company areas.

         established and maintained a large-scale quality assurance library and database for companywide use.

 

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professional synopsis

 

executive secretary / administrative assistant, mattel, inc., el segundo, ca                                                      1998 c 2008

 

         utilized broad scope of business knowledge to support a senior vice president and worldwide quality assurance department, including assisting five directors and 35 engineers by preparing reports, drafting correspondence, developing executive presentations, tracking budgets, managing calendars, and handling all travel arrangements.

         coordinated diverse meetings, events, and external functions from start to completion, along with establishing and maintaining valuable relationships with vendors, managing budgets, arranging travel, and securing event staff.

         researched products, processed and issued certificates of compliance, distributed data to buyers / customers to verify product quality, and guaranteed adherence to time-sensitive delivery of products to retail stores.

         reviewed, processed, and responded to correspondence from the consumer product safety commission, along with serving as an integral liaison between the quality assurance department and various manufacturing plants.

 

executive secretary / office manager, easter seals society, torrance, ca                                                              1993 c 1995

 

         strategically steered high-level administrative processes by facilitating productive office operations, coordinating special projects, processing confidential files for new / existing clientele, and interfacing with senior-level managers.

         contributed sharp analytical abilities toward assisting with monthly billing to state-funded sources, verifying financial statements, and facilitating necessary transfer of information between agencies, office, and sites.

 

sales representative, r.j. reynolds, inc., la mirada, ca                                                                                                  1992 c 1993

 

         met and / or exceeded key objectives by aggressively introducing and developing new product lines, creating innovative merchandise displays, and organizing competitive pricing to ensure continued marketplace dominance.

         maximized bottom-line results by advising accounts on current market trends to develop products accordingly.

         directed all aspects of retail / customer relationships to guarantee superior account affiliations, along with maintaining responsibility for substantial sums of cash and product volume.

 

executive secretary / office manager, dr. duane grummons dds, marina del rey, ca                                         1991 c 1993

 

         built and sustained productive dentistry operations by handing comprehensive appointment scheduling; patient, vendor, and customer relations; data / records management; supplies ordering; special projects; and errands support.

         coordinated annual in-house seminars, including designing brochures, handling distribution, managing budgets, arranging participant travel, selecting locations / venues, corresponding with vendors, and directing all event efforts.

 

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