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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



skilled it student eager to contribute help desk training as well as strong computer networking skills and communication talents toward actively supporting an organization in maximizing performance.




  • offer solid and progressive entry-level it experience, including academic training and hands-on experience in document scanning, help desk support or network security operations.
  • in depth expertise in handling all clerical functions, professional computerized bookkeeping accounts, and the development of formal business documents.
  • strong background as a document scanner, with experience managing high document volume in a fast-paced environment.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.


professional experience

insurance scanner prudential                                                                                                      2005-2009

  • skillfully scanned insurance claims into a computer database, ensuring proper formatting of all documents.
  • successfully corrected all improper information in insurance, medical, and annuities claims.


shipping department helper safeguard                                                                                        2004-2005

  • actively collaborated with shipping department personnel in handling all shipping functions, from organizing outgoing packages on the belts by color code orders and stapling deposit tickets on a stapler machine.
  • proficiently logged packages into a computerized software system, facilitating timely and efficient shipping via ups ground, next day air, and air borne.


clerical clerk eds/gmac                                                                                                                        2004

  • efficiently prepared all company mortgage documents for scanning, ensuring correct rendering.


assurances clerk/claim processor general electric financial                                                    2001-2003

  • successfully sorted medical, legal and miscellaneous claims, ensuring accurate preparation for claims examiners.
  • utilized word processing and scanning programs in preparing medical notes for cms -1500 claims, medicaid s, medigaps claims and automotive claims.


professional education


bachelors of science in information technology peirce college                                                          date

key coursework: network defense and counter measures, wireless network security, help desk support


associate degree in computer networking peirce college                                                                   date

coursework computerized accounting business skills center                                                     1997-1998


member philadelphia chapter; black data processing association

member peirce college; information technology student association


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include academic training and hands-on experience in document scanning, help desk support or network security operations. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, troubleshooting, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.









yyyyyy x. yyyyyy



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