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yyyyyy x. yyyyyy               0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                       (xxx-xxx-xxxx • abc@xyz.com

 

results-driven and solutions-focused professional eager to apply account management, auditing,

and sales / service administration skills toward a challenging and rewarding employment opportunity.

 

profile

 

ø  contribute precise problem-solving proficiencies, proven negotiation abilities, sharp troubleshooting techniques, and excellent written and verbal communication skills to any professional environment.

ø  demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining superior professional work ethics.

ø  actively communicate a company s vision, value, and goals in order to profitably ensure both a consistently successful organizational performance and a continually satisfied and loyal customer base.

ø  skillful in medical terminology and coding, as well as microsoft office (word, excel, outlook) and internet applications.

 

professional experience

 

regional account manager, aim healthcare services, inc., omaha, ne / tampa, fl                           2004 c 2007

 

key business achievements

     successfully performed on-site hospital audits that resulted in over $1 million in annual recovery of overpaid funds, along with serving as a resourceful and cost-saving liaison to various facility-based departments.

 

ø  utilized exceptional analytical abilities to examine complex contractual language for commercial, medicaid, and medicare lines of business, including actively reviewing all credit-based variances to determine if items were adjudicated per contract guidelines.

ø  created excel reports to highlight business trends and assist management in accurately identifying contractual issues.

 

branch manager, kelly services, inc., fresno, ca                                                                           1997 c 2004

 

key business achievements

     achieved a prestigious corporate-based award for attaining the highest division-wide placement fees, as well as exceeding business contributions over prior year and budget.

 

ø  drove corporate revenue by effectively evaluating, interviewing, and hiring candidates for successful placement into temporary and permanent job roles, along with recruiting, training, and leading a top-performing team of staffing personnel.

ø  orchestrated tactical business decisions based on analysis of operational statistics to exceed district goals in sales, gross profit dollars, and unemployment / workers compensation costs-per-budget.

ø  implemented key recruitment strategies by proactively utilizing the internet, local college campuses, various employers, and job support services.

 

insurance agent, combined insurance company, fresno, ca / life care plus, columbus, oh          1995 c 1997

 

key business achievements

     optimally generated a premium base from zero dollars to over $260,000 within the first year of employment, along with maintaining a consistent ranking as one of the top ten agents three out of four quarters.

 

ø  oversaw the sales and servicing of individual policies within the disability and medicare supplement market, as well as presenting resourceful and educational marketing-based seminars to senior groups to profitably support the sales of individual health policies emphasizing hmo, ppo, and long term care choices.

 

sales / service administrator, blue cross / blue shield of ohio, columbus, oh                              1993 c 1995

 

key business achievements

     proactively assisted high-performance sales representatives with the profitable acquisition of new group contracts from small- and medium-size businesses.

 

ø  generated quotes and group enrollment through efficient application and underwriting processes, including servicing existing groups by providing valuable employee benefit meetings and claims / billing issues resolution.

 

~ additional professional roles held prior to 1993 ~

 

~ university of cincinnati liberal arts studies / southern ohio college medical assistance program ~

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