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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
results-driven and solutions-focused professional eager to apply account management, auditing,
and sales / service administration skills toward a challenging and rewarding employment opportunity.
profile
ø contribute precise problem-solving proficiencies, proven negotiation abilities, sharp troubleshooting techniques, and excellent written and verbal communication skills to any professional environment.
ø demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining superior professional work ethics.
ø actively communicate a company s vision, value, and goals in order to profitably ensure both a consistently successful organizational performance and a continually satisfied and loyal customer base.
ø skillful in medical terminology and coding, as well as microsoft office (word, excel, outlook) and internet applications.
professional experience
regional account manager, aim healthcare services, inc., omaha, ne / tampa, fl 2004 c 2007
key business achievements
successfully performed on-site hospital audits that resulted in over $1 million in annual recovery of overpaid funds, along with serving as a resourceful and cost-saving liaison to various facility-based departments.
ø utilized exceptional analytical abilities to examine complex contractual language for commercial, medicaid, and medicare lines of business, including actively reviewing all credit-based variances to determine if items were adjudicated per contract guidelines.
ø created excel reports to highlight business trends and assist management in accurately identifying contractual issues.
branch manager, kelly services, inc., fresno, ca 1997 c 2004
key business achievements
achieved a prestigious corporate-based award for attaining the highest division-wide placement fees, as well as exceeding business contributions over prior year and budget.
ø drove corporate revenue by effectively evaluating, interviewing, and hiring candidates for successful placement into temporary and permanent job roles, along with recruiting, training, and leading a top-performing team of staffing personnel.
ø orchestrated tactical business decisions based on analysis of operational statistics to exceed district goals in sales, gross profit dollars, and unemployment / workers compensation costs-per-budget.
ø implemented key recruitment strategies by proactively utilizing the internet, local college campuses, various employers, and job support services.
insurance agent, combined insurance company, fresno, ca / life care plus, columbus, oh 1995 c 1997
key business achievements
optimally generated a premium base from zero dollars to over $260,000 within the first year of employment, along with maintaining a consistent ranking as one of the top ten agents three out of four quarters.
ø oversaw the sales and servicing of individual policies within the disability and medicare supplement market, as well as presenting resourceful and educational marketing-based seminars to senior groups to profitably support the sales of individual health policies emphasizing hmo, ppo, and long term care choices.
sales / service administrator, blue cross / blue shield of ohio, columbus, oh 1993 c 1995
key business achievements
proactively assisted high-performance sales representatives with the profitable acquisition of new group contracts from small- and medium-size businesses.
ø generated quotes and group enrollment through efficient application and underwriting processes, including servicing existing groups by providing valuable employee benefit meetings and claims / billing issues resolution.
~ additional professional roles held prior to 1993 ~
~ university of cincinnati liberal arts studies / southern ohio college medical assistance program ~
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