yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile business professional eager to contribute broad-scope human resource experience toward supporting a dynamic organization in maximizing bottom-line performance.

 

profile

 

• talented professional offering over 20 years of solid and progressive experience in human resource operations, administrative support, financial management, and personnel development.
• in depth experience in client-focused industries focused on delivering world class customer service.
• consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• familiarity with human resources functions, including personnel records maintenance, employee evaluations and staff training.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
• technically proficient in microsoft office suite, including word, excel, outlook, and powerpoint.

 

professional experience

loan officer trainee/loan and title clerk flowers employees credit league                                         2009-present

  actively collaborate with hr directors and representatives in processing loan requests, while also assisting hr department in payroll allocations.

• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

administrative assistant/personal banker/sales administrator commercial bank                                          2001-2009

• strategically support consumer loan officers in a broad range of administrative operations, from processing applications and ensuring compliance to preparing reports and opening accounts.
• skillfully planned, developed, and implemented sales campaigns and promotions to expand sales of banking products.
• consistently facilitated productive communication with system analyst in troubleshooting system defects.

 

job retention and employment specialist georgia department of labor                                                    2000-2001

• effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as providing personnel support services, evaluating performance and providing guidance.
• served as representative for department of labor job fair, actively recruiting, interviewing, job screening, matching, and placing new employees.

 

financial manger thomasville cultural center                                                                                            1997-2000

• skillfully managed a wide variety of financial operations, including accounts payable/receivable, payroll, federal/state taxes, and banking.
• actively collaborate with hr team in maintaining personnel files, administering 401(k) plan, processing medical insurance payments and claims, and overseeing worker s compensation.

 

appraiser i/clerk 2 board of tax assessors                                                                                               1990-1997

• proficiently managed summer student intern program, from scheduling work and assigning daily duties to skill development and job performance evaluations.

 

professional education

 

masters in management and hr university of phoenix                                                                                       2010

certificate in the essentials of human resource management valdosta state university                                  2009

bachelors of science degree in management university of phoenix                                                                   2006

associate of arts degree in business administration thomas college                                                                1997

accounting/data processing diploma thomas technical institute                                                                      1988