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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

career objective

results-driven human resources director eager to contribute superior leadership, team building, and communication skills toward supporting a progressive organization in optimizing operational and financial performance

profile

ø  offer solid experience in all facets of human resources operations including benefits package design and administration, recruitment, staff development, disciplinary actions,  employee relations, issue investigation and resolution, and processing and monitoring claims

ø  depth of knowledge regarding complex employment laws and regulations, including those under flsa, eeo, fmla, erisa, hipaa, and cobra

ø  effectively utilize quantitative methods / metrics to improve staff performance and retain top-performing employees; maintain employment and turnover statistics

ø  author corporate policies, implement new procedures, and lead strategic change initiatives

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  sharp technical proficiencies including ms office, adp, ims, ceridian, great plains, and act  

professional experience

senior human resources representative, stericycle, indianapolis, in                                        3/08 c present

  • direct a range of hr functions for this global firm offering business and consulting services  to promote safety, improve regulatory compliance, and manage risk
  • manage workers compensation, fmla, and leave of absence matters for more than 600 employees; assist legal counsel with eeo claims and employment law suits
  • plan, lead, and follow up on hr and employee relations training initiatives; conduct workshops and management  development programs including workplace harassment, code of business conduct standards, new manager training, genuine leadership training, and change management
  • actively respond to employee employment/benefits queries and resolve potential issues

 

director of human resources, allworld language consultants, rockville, md                           10/06 c 3/08

  • successfully steered all aspects of hr operations for this leading provider of multiple-language services
  • established personnel policies, job descriptions/classifications, wage and salary levels, benefits package, employee handbook and standalone arbitration agreement, performance evaluation procedures, and employee incentive programs
  • created and executed corporate staff recruitment strategy to attract very high caliber applicants in line with department-specific needs; led employee orientation programs
  • effectively managed grievance, labor relations, and unemployment issues; conducted investigations, responded to claims and appeals, and liaised with employees and insurance carriers

 

corporate human resources generalist, g4s youth services, llc, richmond, va                    10/05 c 10/06

  • facilitated communications between the corporate hr director and hr managers at seven youth corrections, treatment, and education facilities operated by this multi-state organization with 1,200 geographically dispersed employees
  • diligently reviewed termination/final disciplinary action documentation for all outgoing personnel, oversaw the unemployment claims process; supported field hr managers in contesting disputed claims
  • conducted audits on facility hr files and assessed fmla requests to ensure compliance with all regulations and company policies; participated in the launch of corporate hris and reconciled company-wide benefit invoices
  • contributed to the development of a new training program and an actionable employee retention plan to reduce high turnover; served as on-site hr manager during transitional periods at facilities

 

human resources administrative assistant, the greater richmond arc, richmond, va           1/05 c 10/05

  • gained valuable experience in hr administrative procedures while supporting the agency president and the vice president of human resources at this organization dedicated to improving quality of life for individuals with mental retardation and similar developmental disabilities
  • proactively maintained hr and operational databases, processed workers compensation claims, managed employee insurance registration, and generated reports and documents
  • scheduled and prepared for meetings of the board of directors, staff training programs, and special events

education

master of business administration in human resources c 4.0 gpa, strayer university             insert date

 

bachelor of arts in political science, western michigan university                                            insert date

 

~ credentials & affiliations ~

certified achieveglobal instructor ~ phr ~ member, shrm


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

after relocating to the indianapolis area on a permanent basis, i am now seeking a challenging career opportunity as director of human resources and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include more than four years of progressive human resources experience, with expertise in policy and structuring, employee relations and development, and claims management.  in my current position with stericycle, i am responsible for coordinating all hr and employee relations functions for a 600-member staff.  prior to moving here to live near my husband s family, i was director of human resources at a language consulting firm in rockville, md, where i instituted a very successful recruiting program and designed a competitive benefits package that enabled the company to attract and retain top-tier employees.  i also collaborated on developing an extremely effective employee retention program for g4s youth services in response to the industry-wide problem of staff turnover, and gained valuable multi-state hr experience that helped me advance in my career.  to complement this background, i hold an mba in human resources as well as achieveglobal instructor and phr certification, and am a member of shrm.

 

i am confident that i could be a valuable asset to insert name of company, and look forward to interviewing with you in the near future.  please do not hesitate to contact me for further discussion. 

 

sincerely,

 

yyyyyy x. yyyyyy

 

 

 

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