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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



achievement-driven sales and account management specialist eager to contribute dynamic business development, team building and relationship management talents toward supporting the employer in optimizing results.


career profile

ø  long-term, successful career in spearheading business development in the financial services and it sectors.

ø  accomplished leader, networker and sales executive.

ø  background encompassing account management, operations, distribution, budgeting, forecasting and organizational development.

ø  consistent top performer who has won promotion in every assignment.

ø  expertise in all facets of effective marketing plan development and implementation.

ø  successful in intense client negotiation environments.

ø  extensive background in achieving revenue objectives in highly competitive marketplaces.

ø  adept at presentations to c-level management.

ø  broad-based pre-/post-sales experience for hosted services in b2b sales cycle.

ø  record of progression to assignments of increasing responsibility.

ø  meet/exceed challenging business development objectives.

ø  establish and facilitate high dollar client relationships including account management.

ø  comprehensive understanding of assessing business requirements and implementing cost-effective solutions.

ø  proven accomplishments in building market share and recognition.

ø  notable presenter, facilitator and communicator.

ø  outstanding capacity in customer service.

ø  well-organized multi-tasker with strong detail orientation.

ø  exceptional team developer and leader.

ø  m.a. and b.a. degrees.

ø  spanish linguist


professional experience

indymac bank                                                                                                                            2007 - present

business development manager

       recruited to establish and manage key business relationships.

       prospect new accounts through sales, marketing and referrals.

       ensure delivery of exceptional customer service.

       conducted effective marketing focused toward mortgage brokers, bankers and small community financial institutions.

       gained expertise in and sell commercial, residential and reverse mortgage products.

       plan and facilitate well-received marketing presentations, demonstrating products customized to enable clients to increase business.

       track all active customers and seek to upgrade market share through targeted mix of products and clientele.

       deliver highly effective customer-training sessions increasing customer knowledge of products, programs and submission procedures.




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page two



washington mutual                                                                                                                        2002 - 2007

account manager

       recipient of president s club award in 2005 and 2006 as a top 10% company account manager.

       developed territory from zero account base by utilizing effective prospecting/marketing.

       facilitate effective communications with wholesale lending customers.

       ensure updated advice covering bank products, sales presentations, rate/fee quoting and responses to technical questions.

       assume responsibility as liaison to underwriting and funding departments.

       effectively generated quality loans through solicitation from mortgage broker network.

       in 2005, realized production of 490 units for $185mm in volume; in 2006, saw production of 425 units for $130mm in volume.

       selected as one of fourteen account executives to participate in prestigious pilot program for expanded product offering.

       delivered exceptional support of account executives in pilot program.

       volunteered advisement to senior management concerning market and competitor data.

       produced 70%+ funding ratio for 2005 and 2006.

       successfully established wide-ranging broker base covering both refinance and purchase shops.


critical path inc.                                                                                                                            1998 - 2001

director, company initiatives/implementation

       spearheaded dynamic growth of customer implementation organization from five to 30 project managers and six graphics designers. 

       inititate and manage effective processes, procedures and training programs. 

       oversee and develop a $750,000+ budget for technical team and five program managers. 

       recruit, hire and develop outstanding personnel.

       successfully mentor employees to achieve excellent production and efficiency.

       establish and manage positive business relationships.

       prospect and deliver new accounts utilizing sales, marketing and referrals.

       consistently achieve exceptional customer service.

       market products/programs directly to highly competitive mortgage broker, banker and small community financial institution segments.

       products include commercial, residential and reverse mortgage products. 

       determined which customers are active and how to increase market share through appropriate mix of products and clientele.

       facilitated well-received training sessions expanding customer knowledge of products/programs and submission procedures.



earlier background

prior to 1998, served as senior briefing manager, silicon graphics inc., business technologist, sun microsystems, and as a volunteer in nicaragua for the united states peace corps.  in these assignments, built outstanding sales support, customer service, presentation, project management, business analysis and compliance skill sets.



university of california at san diego

master of arts, pacific international affairs, 1995

recipient of full scholarship


university of california at davis

bachelor of arts, international relations, 1992

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a senior sales/business development capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include m.a. and b.a. degrees and over ten years of highly successful business experience.  to complement this background, i possess demonstrated expertise in client network development, marketing, prospecting, account management, training, staff supervision and budgeting, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy









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