xxx-xxx-xxxx 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

productive, quality-oriented professional eager to contribute exceptional client servicing, interpersonal relation and organizational skills toward optimizing operations of a progressive organization.

 

profile

ø  offer solid experience in hospitality field, with comprehensive customer service background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies to boost company leveraging.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

 

professional experience

coldwell banker                                                                                                      2006-present

broker/buyers agent

 

  contribute dynamic communication and interpersonal relation skills in effectively representing clients and liaising with lenders, title, escrow and other agents to ensure a smooth transaction.

  build and establish a strong network of customers and real estate professionals; forge key long-lasting relationships, demonstrating exceptional customer service talents.

  proficiently develop and execute contract negotiation strategies to effectively support clients.

  innovatively develop and launch targeted marketing strategies to optimize performance, including direct mailings, community postings, local advertising, and events production.

 

 

martishius designs inc. (beverly hills, ca)                                                                1994-1997, 2006-2008

artist representative (2006-2008)

art department coordinator (1994-1997)

 

  applied sharp business acumen toward organizing and arranging art exhibits in galleries located nationwide, including washington state and morro bay.

  actively attended and participated in fine art and trade shows in new york and las vegas.

  successfully contributed to business development by using proactive telephone prospecting techniques to build and establish new connections with galleries.

 

 

blue pacific property                                                                                               2003-2006

broker's assistant/realtor

 

  built and established key relationships and liaised effectively with title & mortgage officers, inspectors, appraisers and company support personnel.

  exhibited strong detail orientation and analytical skills in preparing all real estate documentation, with strong focus on optimizing productivity, efficiency, accuracy and completion.

  effectively planned, coordinated and facilitated open house functions, demonstrating advanced communication skills.

 

 

page 1 of 2

rebecca martishius                                                                                                                                 page 2 of 2

 

 

 

k&l marketing/american express                                                                            2001-2003

customer service rep

 

  successfully contributed advanced communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering product/service education.

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

 

phoenix club                                                                                                          2001-2002

bartender

 

  relied upon to handle cash register duties and take orders in fast-paced environments, demonstrating exceptional detail orientation and multitasking abilities to achieve operational goals and timelines.

  actively mentored, motivated and developed staff, playing a solid role in supporting the development of top-performing team members.

 

 

keno's restaurant                                                                                                   1999-2001

bartender

 

  effectively applied sharp business acumen toward defining and implementing customer service techniques to boost overall performance.

  contributed exceptional communication and interpersonal relation skills toward diplomatically troubleshooting and resolving staff and customer conflict issues.

 

 

prior experience

ontario hilton

bartender/cocktail server

 

education

select real estate courses - rancho santiago community college (santa ana, ca)

licensed realtor

 

 

 

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

are you seeking a results-focused, solutions-oriented professional to support your company in maximizing performance?  i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

from supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  as illustrated by the accompanying resume, i have a comprehensive background in customer service in the hospitality industry.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

rebecca martishius