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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

profile of qualifications

 

bilingual marketing and entrepreneurial professional specializing in market analysis, business development, international relations, sales, account management, team building, and client services eager to support an employer in maximizing bottom-line results.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction within competitive domestic and latin american markets.  integral team player who excels at defining marketing strategies for capturing new business accounts, developing existing clientele, and achieving solid leveraging in highly competitive territories.  ambitious self-starter who is adept at researching and analyzing trends and performance metrics.  expert at cultivating a strong brand image with high standards in quality and service.  excellent communicator who can skillfully interface with all business representatives through to executive level.  fluent in spanish.

 

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education

 

bachelor s degree in international marketing management                                                                    ibero-americana university

emphasis in latin american markets, mass media communications, and film / radio / tv production

 

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professional synopsis

 

owner / operator

el norteno music, san antonio, tx                                                                                                                                  1999 c present

 

key accomplishments

ø spearheaded a transfer of business from physical to online / virtual and telephone retail operations which eliminated extreme overhead and optimized overall revenue.

 

         coordinate and manage all facets of daily business administration, advertising / marketing, human resources, fiscal support, and logistics for the largest latin music specialty store in the southwest with over 40 years in successful operations.

         recruit and supervise a skilled team of associates in building an innovative website, generating targeted marketing ideas, promoting business operations, and participating in unique community affairs to create valuable client associations and sustain profits.

         lead the development and implementation of strategic business decisions and cost-effective policies / procedures.

 

sales manager

haverty s furniture, san antonio, tx                                                                                                                             2007 c present

 

key accomplishments

ø established and maintained a high-volume pipeline of prospects and potential customers, as well as effectively supporting personnel in closing difficult sales to increase revenue.

 

         apply dynamic leadership talents toward directing operations consistent with corporate values, standards, and practices to include coordinating daily staff activities, supporting the effective closing of all sales, and managing comprehensive data systems.

         achieve advantageous sales by building strong customer and associate relationships to ensure superior service levels.

         develop prospective business opportunities by proactively following up on leads created by participation in advertising campaigns, along with providing professional consultation services to customers to guarantee high retention rates.

 

sales manager / senior account manager

mci / world com, san antonio, tx                                                                                                                                           2003 c 2004

 

key accomplishments

ø recognized as a leading b2b sales manager for all small- and mid-sized businesses delivering telecommunications services (i.e. local, long distance, sdsl, t1, isdn, volp).

 

         drove business growth by training and motivating a top-performing sales team in creating a competitive work environment to include researching business and developing an information database of over 12,000 prospects.

         instrumental in utilizing diverse industry and company knowledge to improve sales results, product awareness, and brand imaging.

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

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professional synopsis (continued) page two

 

sales manager

value line / ionex telecommunications, san antonio, tx                                                                                                   1999 c 2003

 

key accomplishments

ø led all local account channel sales for small- and mid-sized businesses representing a successful clec delivering telecommunications services (i.e. local, long distance, sdsl, t1, isdn, virtual pbx, vpn, virtual office, web hosting).

ø successfully broadened brand recognition to obtain a substantial portfolio of referees and referrals.

 

         met and / or exceeded set goals through dynamic sales practices to include leading a 12-member team in utilizing proven prospecting, presentation, and interpersonal relationship-building abilities to actively boost company-wide revenue.

         formulated strategic decisions based on preparation and analysis of key forecasts and account status reports to support sales activity, introduce new products, maintain business standards, and attain maximum profitability for continued industry dominance.

         researched prospective business to effectively market broadband and internet services to executive-level management.

 

general manager

touch-water enterprises, inc., houston, tx                                                                                                                       1996 c 1999

 

key accomplishments

ø generated over $9 million in total revenue per year to include achieving 144% growth and doubling employer labor numbers.

 

         strategically steered daily operations of a high-volume company to include managing 16 direct reports and 418 indirect reports, as well as handling all-inclusive fiscal support, budgetary control, safety policies / procedures, and database management efforts.

         contributed strong communications skills to actively work with u.s. immigration and diplomatic authorities in compliance with residency requirements for work visas and permits related to the staffing of crew services for offshore oil industry construction.

 

international accounts service director

hispanic america, san antonio, tx                                                                                                                                          1993 c 1996

 

key accomplishments

ø acquired multiple top accounts such as kimberly-clark, sc johnson wax, kraft mexico, rogelio bueno and san marcos jalapeño peppers, and nutri-fruit which generated up to $12 million in annual revenue.

 

         maximized bottom-line results by developing, maintaining, and servicing new and established u.s. and latin american accounts within competitive hispanic markets to include conceptualizing international promotions and special events to drive revenue.

         planned, developed, and implemented innovative tv, radio, print, and internet advertising endeavors for key market penetration, as well as maintaining consistent communication with clients by providing detailed daily reports and final result evaluations.

 

executive director of international operations

chambers of commerce & industry of nuevo leon, san antonio, tx                                                                              1991 c 1993

 

key accomplishments

ø coordinated and managed the 1st and 2nd annual trilateral conferences of trade organizations for the u.s., mexico, and canada which boasted of participation by the u.s. secretary of commerce ron brown.

ø played a vital role in establishing relations between the chamber of commerce, u.s. embassy, and secret service, as well as top-ranking federal mexican authorities for the protection of key u.s. figures in attendance.

ø achieved participation of 249 chambers of commerce / trade organizations, 56 major sponsors, and over 2,900 participants.

 

         supported forum development for the promotion of industrial and commercial international trade between the u.s., mexico, and canada before and during critical nafta negotiations to include creating joint ventures, acquisitions, and opportunities for capital.

         directed administrative logistics for representation and activities management on behalf of membership in two major trade organizations based in the city of nuevo leon, monterrey, mexico.

         participated as a member of a nafta-based negotiating team, as well as frequently traveling between the u.s., mexico, and canada to develop solid relations with trade organizations within major hispanic markets.

         generated top-notch new ideas to create venues and events promoting trade by employing strategic brainstorming techniques.

 

additional professional roles held prior to 1991

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

as a bilingual (spanish and english) marketing professional, i am eager to offer over 25 years of experience in strategic analysis, business development, international relations, sales, account management, team building, and client services toward maximizing your company s success.  i am a top-performer who has a history of making decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction, and am confident that i can utilize my knowledge to attain your objectives.

 

to compliment my professional background, please note that i hold a bachelor s degree in international marketing management with a specialization in latin american markets, mass media communications, and film / radio / tv production from ibero-americana university.

 

i have worked in a number of successful roles which supported latin american-based business development and market growth.  currently, as owner / operator of el norteno music, i coordinate and manage all facets of daily business administration, advertising / marketing, human resources, fiscal support, and logistics for the largest latin music specialty store in the southwest with over 40 years in operations.  as a previous international accounts service director for hispanic america, i maximized bottom-line results by developing, maintaining, and servicing new and established u.s. and latin american accounts within competitive hispanic markets to include conceptualizing international promotions and special events to drive revenue.  within this role, i acquired multiple top accounts such as kimberly-clark, sc johnson wax, kraft mexico, rogelio bueno and san marcos jalapeño peppers, and nutri-fruit which generated up to $12 million in annual profits.  my accomplishments also include promoting industrial and commercial international trade between the u.s., mexico, and canada before and during critical nafta negotiations which created joint ventures, acquisitions, and opportunities for capital.  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience and business achievements.

 

you will find me to be a details-focused leader who excels at cultivating a strong brand image with high standards in quality and service.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

victor m. rivera-graham

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the title of position applying for position currently available within your organization.  having gained a deeper insight into the job requirements, i am confident that you will find me to be an incredible asset toward attaining your goals.

 

as previously discussed, i am a bilingual (spanish and english) leader who offers over 25 years of experience in marketing, international relations, sales, account management, team building, and client services capacities.  i can contribute a broad scope of latin american-based business development and strategic analysis talents, and am skillful in defining innovative marketing tactics for capturing new business accounts, developing existing clientele, and achieving solid leveraging in highly competitive territories.

 

please recall that i hold a bachelor s degree in international marketing management with a specialization in latin american markets, mass media communications, and film / radio / tv production from ibero-americana university.

 

during my employment, i have been recognized for my ability to develop, maintain, and service new and established u.s. and latin american accounts within competitive hispanic markets to include conceptualizing international promotions and special events to drive revenue.  i have also acquired multiple top accounts such as kimberly-clark, sc johnson wax, kraft mexico, rogelio bueno and san marcos jalapeño peppers, and nutri-fruit, and promoted industrial and commercial international trade between the u.s., mexico, and canada before and during critical nafta negotiations which created joint ventures, acquisitions, and opportunities for capital.  for these reasons, i am confident that i can achieve extraordinary success in a rewarding [ insert job title ] role within your organization.

 

should you have any additional questions, please feel free to contact me at your earliest convenience.  i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

sincerely,

 

 

 

victor m. rivera-graham

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