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Yyyyyy x. yyyyyy                       6001 E. Pima Street #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                        abc@xyz.com

 

Career Objective                                                                                            

Results-driven leader eager to contribute dynamic business development, client servicing and closing talents toward actively supporting a progressive organization in optimizing performance as a key staff member

 

Profile                                                                                                              

Ø  Offer over 10 years progressive experience in sales, customer service and operations, with comprehensive management background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

Ø  Bilingual in Spanish & English.

 

Professional Experience                                                                               

GAINSCO Auto Insurance                                                                                              2007-2008

Territory Manager                    

  Contributed dynamic leadership skills in designing and developing business development strategies, collaborating directly with senior management to increase sales of company products.

  Maintained full accountability for sales growth within the assigned territory and identifying new prospects.

  Spearheaded diverse administrative activities, ranging from staffing, training and performance evaluation of new agents to workflow planning and policies/procedures development.

 

Enterprise Rent a Car                                                                                                     2002-2007

Branch Manager

  Proficiently oversaw all aspects of daily operations, ranging from marketing and corporate account management to accounting and scheduling.

  Exhibited solid leadership qualities in training, developing and motivating new employees.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

Monumental Life Insurance Company                                                                             1998-2002

Agent

  Effectively planned, coordinated and facilitated customer service functions for 400+ clients throughout Southern Arizona, with strong focus on optimizing productivity and efficiency.

  Proactively built and established key relationships, working directly with customers in sales and problem resolution.

  Qualified to attend and participate in both regional and national conferences.

 

Bargain City                                                                                                                  1997-1998

Account Manager

  Applied strong organization and problem-solving abilities in preparing forms and reports, recording inventory depreciation and preparing cash count summaries and bank deposits.

  Supervised and managed delinquent accounts, resolving issues and working with customers.

  Demonstrated interpersonal relation and communication talents in successfully selling product and rental programs.

 

Education                                                                                                         

Bachelor of Science in Business Administration, Dual Major in Accounting & Finance - The University of Arizona, 1996

 

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