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career objective
proficient retail sales associate eager to apply dynamic customer service and communication skills toward supporting the employer in optimizing operational and financial performance
profile
ø offer more than two years of progressive experience in fast-paced, high-volume businesses
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
ø strategically plan and coordinate workflow for optimal coverage while containing labor costs
ø develop and implement effective merchandising strategies; create visual displays
ø oversee incoming inventory/shipments for quality assurance
ø proactive team player equally effective in independent and collaborative environments
ø strong technical proficiencies including ms office and myob retail
professional experience
sax fetish, darlinghurst 2008 c present
retail assistant
- successfully steer sales operations for this busy retailer specializing in fetish fashions and merchandise; consistently achieve sales goals
- provide outstanding customer service and depth of product knowledge
- perform opening and closing procedures as well as cashiering duties; maintain balanced till; perform administrative functions
- design exciting visual displays to boost sales and promote merchandise turnover
homelend australia, kellyville 2006 c 2007
receptionist
- supported company activity by offering excellent reception and administrative assistance; served as first contact for clients in the office and over the phone
- managed scheduling and calendar, planned business trips, made travel arrangements
- ensured proper, timely routing for internal and external communications; distributed mail, collated printed materials, and sent e-mails and faxes on behalf of company
~ community activities ~
volunteer english teacher, sri lanka 2007
teacher s aide, scone grammar school, nsw 2005
education
scone grammar school, nsw 2000 c 2005
year 11 - preliminary certificate & year 10 - school certificate
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