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yyyyyy x. yyyyyy

6742 s. deer path xxxxxx,  xxxxxx xxxxxx xxx-xxx-xxxx cxxx-xxx-xxxx abc@xyz.xxxxxxm

 

highly experienced and technologically savvy telexxxxxxmmunications industry professional with expertise in optimizing xxxxxxmmunications, functionality and supporting peak performance for high volume wireless environments.  eager to integrate extensive professional experience and education into a leadership role with an organization that values strong leadership and ability to assemble and manage high performance teams. 

xxxxxxre xxxxxxmpetencies include:

 


create internal/external alliances

create and facilitate training

staff development/mentoring

develop critical business solutions

analysis and process improvement

excellent xxxxxxmmunication skills

problem solving/troubleshooting

xxxxxxmpile/analyze/disseminate data

scheduling & time management

ensure maximum capacity

training/development

customer service focused


 

technical proficiencies

 

programming languages: php, mysql, visual basic (vb5, vb6, .net), c/c++  sql and pic basic

operating systems:  windows 3.1/95/98/nt/2000/xp/vista/7, mac os, linux

applications:  ms project, microsoft office suite, ms visio, ms access, ms visual studio, photoshop

 

professional history

 

wispertel telexxxxxxmmunications, xxxxxx, xxxxxx. ..........................................................................................2004 to present

field operations manager,  wireless broadband internet and voip services.

   provide leadership and oversight for 10+ field service technicians; streamlined dispatching processes to optimize customer service response, and reduced overhead xxxxxxsts by 50%.

   leveraged process improvement and xxxxxxst xxxxxxntainment activities to implement a warehouse tool to allow better xxxxxxntrol of inventory and ordering, resulting in significant xxxxxxst savings and an increase in productivity.

 

summit xxxxxxunty network manager,  wireless broadband internet services

   project managed the installation and implementation of wireless broadband equipment including; trango, motorola, proxim, redline and dragon wave 900 mhz through 23 ghz radio antennas.

   effectively installed and setup routers, switches, hubs and wireless routers to maximize functionality and provide the necessary support to improve xxxxxxmmunications and overall operations.

 

installer/service technician,  wireless broadband internet services

   installed setup and serviced wireless broadband utilizing trango, motorola, alvarion, and smart bridge 900 mhz through 5.7 ghz radio antennas; installed cat 5 cabling, and built a network engaging pc s and mac s.

 

fujifilm software of california, inc.  san jose, ca...............................................................................................2000 to 2002

senior product manager,  software product development

   spearheaded efforts to develop software solutions and create innovative applications to maintain a product advantage in a xxxxxxmpetitive, global market.

   oversaw a team of developers creating digital photo lab software applications; authored all product documentation including product installation and operations manuals.

   inxxxxxxrporated c++, java, javascript, sql, and html programming tools in software creation; xxxxxxnsistently project revenue target of 40% profit.

 

 

 

yyyyyy x. yyyyyy

6742 s. deer path xxxxxx,  xxxxxx xxxxxx xxx-xxx-xxxx cxxx-xxx-xxxx abc@xyz.xxxxxxm

page 2

 

 

fuji photo film usa, inc., edison, nj................................................................................................................... 1996 to 2000

product specialist, digital photo lab equipment

   provided outstanding service and repair for digital photo lab equipment; created and implemented xxxxxxmprehensive training programs for field service technicians, and improved first call success rate by 15%, and recall rate by 50%

   effectively supported over 150 technicians; managed escalated resolution issues, and created a service call management and tracking software tool that is still utilized today.

 

fuji photo film usa, inc., cypress, ca..............................................................................................................1992 to 1996

field service technical specialist

   utilized strong technical and customer service skills to troubleshoot and resolve functionality issues with one hour photo lab equipment.

   influenced the decision to create a new position of technical specialist to provide expert level field support, resulting in a significant reduction of recall service occurrences, and an increase in first call success indicators.

   created and facilitated product specific and xxxxxxmputer training programs for field service technicians; measured performance, and provided ongoing training to manage performance gaps., resulting in the assembly of a high performance technical team.

 

 

education and military

 

long beach city xxxxxxllege, long beach ca - general studies

keesler air force base, biloxi, ms - avionics xxxxxxmmunications & navigations xxxxxxurse (electronics 2000 hours)          

u.s. air force, malmstrom afb, great falls, mt - avionics xxxxxxmmunications/navigations specialist

 

patents, rexxxxxxgnition and volunteerism

 

national registry of emergency medical technicians c emt-basic

wild land firefighter - red card certification

hazmat ops

firefighter i certificate

project management xxxxxxurse

fujifilm software of california, inc., awarded international patent as inventor for photo laboratory management system.  european patent office (patent # 03021495.1) patent pending in the usa, canada and japan.

fuji photo film usa. inc., western region technician of the year

 

2007 to present:  volunteer firefighter, xxxxxx xxxxxx. fire and rescue

 

 

 

 

 

 

yyyyyy x. yyyyyy

6742 s. deer path xxxxxx,  xxxxxx xxxxxx xxx-xxx-xxxx cxxx-xxx-xxxx abc@xyz.xxxxxxm

 

 

title

xxxxxxmpany

address 1

address 2

city/state/zip

 

 

 

date here

 

 

dear <name here>,

 

i have enjoyed much success in my career, and have a diverse and unique professional background enxxxxxxmpassing telexxxxxxmmunications, software development, product specialist and technical support manager;  i am ready to pursue a position that will allow me to utilize my 25+ years of experience to be a xxxxxxllaborative and xxxxxxntributing member of your team.

 

please accept this letter and the attached resume as application for the position of <position here>. i am xxxxxxnvinced after reading the description for this position on <location of job ad here>, that i am the ideal candidate for the job.

 

i have an excellent track rexxxxxxrd of providing leadership and technical support in a telexxxxxxm and product environment.  i am highly experienced in wireless applications, and have been acknowledged for my technical savvy, dedication to customer service, and ability to train and assemble high performance teams.  acxxxxxxrding to the job description for <position here>, you are seeking someone with the ability to <choose something from the job description here>.  i am well versed in <specific here> and know that i xxxxxxuld be an integral member of your team.

 

i would like to be xxxxxxnsidered for a position with <organization here> in which someone of my background xxxxxxuld make a xxxxxxntribution. i will xxxxxxntact you soon to arrange for an interview. should you require any additional information, i can be xxxxxxntacted at the phone numbers listed above.

 

 

 

best regards,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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