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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx
, xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Program/Project Manager
Profile
Solutions-focused, performance-driven professional eager to contribute technical expertise as well as dynamic Program/Project Management, Business Integration and Process Enhancement talents toward supporting employer operations. Offering over 8 years of experience in full software lifecycle project management in multiple industries, with a comprehensive background in healthcare. Consistently obtain results in achieving fiscal and organizational objectives. Talent for defining and resolving discrepancies to avoid unnecessary cost expenditures. Exceptional ability to meet timelines, project scope, budget and schedules. Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability. Dynamic communication, presentation, relationship building and problem-solving abilities. Highly versatile; quickly master new roles, responsibilities, technologies, and environments. Establish and manage key relationships with decision makers and strategic partners.
IT Solutions Implementation Program Operations/Development Team Leadership Scheduling
Budgeting Communications Training Negotiations Research and Planning Resource Allocation
Career Background
Tribridge - Dallas, TX 2008-2009
Program/Project Manager
Contributed dynamic leadership skills toward managing NAV projects for the central US, with full accountability for overseeing EDI projects for multiple industries.
Applied sharp critical thinking skills and strong attention to detail toward managing internal and customer project team for the implementation of NAV 2009, Microsoft s Technology Adoption Program (TAP) for a major education book distributor.
Successfully implemented Great Plains (GP) and Solomon (SL) projects while supervising indirect reports and clients for existing support and issue resolution, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.
Proactively mentored and motivated junior resources, playing an instrumental role in the development of top performing team members.
ACS-HCS - Dallas, TX 2006-2008
Senior Consultant
Relied upon to lend expertise toward managing multiple healthcare projects for a non-profit organization in the Northwestern United States.
Proficiently implemented a corporate-wide Lawson project, including benefits, materials management, payroll, general ledger and all existing system integrations.
Collaborated directly with local project managers to execute a methodology for project management that also incorporates their national headquarters.
Updated the manual infection control process to an automated reporting system, integral to optimizing support to the local community and health departments.
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Yyyyyy x. yyyyyy Page 2 of 2
Career Background continued
Broadlane, Inc. - Dallas, TX 2004-2006
Project Manager
Simultaneously managed multiple full lifecycle projects and served as Point of Contact for all projects, further illustrating exceptional ability to manage multiple functions.
Strategically planned, coordinated and implemented agreed scope and schedule changes to optimize utilization of resources while controlling costs and meeting project needs.
Demonstrated advanced communication and interpersonal relation skills toward building and establishing key relationships and liaising effectively between staff, teams, senior management, developers and functional leads.
Exhibited solid leadership qualities in directing a team of direct project managers and junior members, with strong focus on optimizing productivity, efficiency and performance.
Developed a successful offshore development process by collaboratively working with internal resources.
Cost-effectively allocated, administered and controlled budgets for capital projects.
Illustrating solid project management capabilities, managed internal web projects for Pharmacy, Marketing, Data Cleansing and Finance departments, managed EDI and the multiple areas with Broadlane s web-based contract management system, including release management.
Perot Systems - Plano, TX 1998-2003
Program Manager, Tenet C Integrated Materiels Management (IMMS) (2000-2003)
Supervised and evaluated staff of direct reports while managing teams off- and on-shore as well as several cross team projects including Infrastructure, Imaging and Training.
Utilized Microsoft Project and eProject, a web-based project management tool, to organize and coordinate projects ranging from 200 hours to more than 10,000 hours.
Contributed organizational skills and strong attention to detail, developed and maintained all documentation for offshore and handled detailed status reporting to clients and senior management.
Quality Assurance/Systems Analyst, Tenet C IMMS (1998-2000)
Demonstrated comprehensive knowledge of company standards in successfully spearheading quality assurance inspections and promptly identifying/reporting issues for critical quality compliance.
Proficiently designed, developed and executed detailed test cases with step by step procedures and expected results.
Trained and mentored helpdesk staff and new hires, integral to ensuring optimal performance, productivity and quality.
Education & Certifications
BA Marketing, Minor in Management - Southeastern
Louisiana University, Hammond, LA
PMP - Project Mgmt Professional
Certified by Perot Systems in Facilitation
Technical Skills
Microsoft Office/Project; Mercury Defect Manager; Visio; eProject; Remedy/OPAS; SharePoint
Professional Affiliation
Member - Dallas PMI Chapter, 1999-Present
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx
, xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Contact Name, Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I offer a strong track record in spearheading projects to generate solid results. From leading high performance teams and facilitating superior staff development to streamlining operations and executing cost-effective processes/procedures, I have continually excelled in maximizing performance as a dynamic leader. I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. To complement my experience, I offer a Bachelor of Arts in Marketing with a Minor in Management, along with a Project Management Professional designation.
I am now eager to contribute my strategic planning skills and dynamic leadership abilities toward collaborating in your success as a key member of your executive team. I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.
Professionally,
Yyyyyy x. yyyyyy
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