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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


productive, quality-oriented administrative professional eager to contribute exceptional accounting, office management and interpersonal relation skills toward optimizing operations of a progressive organization.



offer solid and progressive administrative experience, including expertise in accounting, billing, office administration and customer service. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone. technically proficient in microsoft office suite; word, excel, powerpoint, access, and outlook, integrating office applications, airs system, and silent partner. bilingual in english and spanish.

key achievements



  • managed a broad range of financial operations, including accounts receivable, invoicing, collections, and financing approvals.
  • proven ability to make sound judgments based on financial data obtained; adept at analyzing, comparing, and interpreting facts and figures quickly.



  • strategically scheduled high-volume appointments to maximize time and resources while meeting client needs.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

professional experience


tax manager ocean tax service                                                                                                               2006-present

  • effectively manage a broad range of tax functions, including the preparation of personal income tax, client services and fielding incoming calls.


accounting clerk the gem group, inc.                                                                                                                2008

  • sharp business acumen and experienced in managing broad scope of operations, from preparing journal entries, accounts payable and receivable to entering invoices and expense reports into accounting system.


billing specialists palladia, inc.                                                                                                                  2006-2008

  • actively support company by overseeing eligibility status for all medicaid clients, assisting in the weekly billing process, and entering all cfp programs including cobra, pcm and riker s clients.


loan officer/real estate agent homeland realty                                                                                                  2006

  • successfully steered property sales and rental operations to generate high volume growth and revenue.


office assistant/secretary estela lorenzo & co, cpa                                                                       2005-2006

  • responsible for all clerical duties, including incoming calls, data entry, payroll tax forms, personal income tax, and forms for incorporations (ss-4).


office assistant/secretary first home realty                                                                                            2005

  • actively support management through office administration, apartment rentals and customer service.


tax preparer jackson hewitt                                                                                                                        2004-2005

  • proficiently prepared client personal income tax, while handling all faxing and client communication duties.


office support internship placement 2004 jewish assoc. services for the aged                                                2004

  • efficiently provided general clerical support to management through the design and modification of forms, fliers, and documents.


customer sales representative claudia shoes                                                                                              2002-2004

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


professional experience


executive office specialists office assistant training drake business school                                          2002-2004

attendance merit award; dean s list, gpa 3.60


coursework in criminal justice john jay college of criminal justice                                                         1998-1999

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