yyyyyy x. yyyyyy                                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                          abc@xyz.com

objective

logistics specialist with expertise in project management, shipping and customs eager to contribute to the success of a dynamic company.

career profile

ø  over two decades of relevant logistics background with an international leader.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  demonstrated abilities in directing critical operations in a challenging environment.

ø  well-qualified to perform in distribution, logistics and customs activities.

ø  background in customer contact, pickup arrangements, shipment tracking and billing.

ø  capacity in scheduling, deliveries, loss prevention and warehouse management.

ø  proven supervisor of logistical personnel.

ø  expertise in all facets of key account management.

ø  skilled in import/export operations.

ø  adept in program development, management and oversight.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, management and analysis skill sets.

ø  knowledgeable in meeting stringent organizational goals.

professional experience

dhl express, tempe, az                                                                                               1990 c present

express transit/logistics coordinator (2008-present)

      promoted to manage middle east key accounts to coordinate commodity retrievals from u.s. shippers.

      oversee development of over $5.4mm in annual revenues.

      effectively route middle east orders and track shipping movement.

      designated as key account representative supervisor.

      originate customs paperwork, schedule pickup arrangements and perform billing splits for middle east and u.s.

      author daily/monthly shipping and revenue reports.

 

supervisor, international help desk/global compliance group (1997-2008)

      advanced to direct elite import/export and customs compliance group.

      spearheaded group achievement of 98.6% quality score.

      gained expertise in federal trade regulations, department of state shipping, hazmat, tariffs, duties, taxes and commodity reports for 220 countries.

      facilitated audits, quality monitoring, sales training, customer service, coaching and corrective actions.

      researched complicated international customs issues.

      additionally, facilitated high-value shipments and hazardous materials.

 

supervisor - service inquiry/international tracing (1990-1997)

      provided leadership for international tracing team, including emphasis on rapid customer issue resolution.

      recruited, trained and mentored staff.

      facilitated customer escalations leading to effective resolutions.

earlier background

prior to 1990, owned air express delivery service.

professional development

corporate-sponsored training including structured decision making, dimensions of leadership, process improvement and situation negotiation skills.  completed u.s. department of commerce export regulations course.

yyyyyy x. yyyyyy                                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                          abc@xyz.com

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a logistic project management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include two decades of shipping and customs experience with the international leader, dhl express.  this background has developed expertise in key account management, documentation, shipping operations, billing, hazmat and staff supervision,  as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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