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Yyyyyy x. yyyyyy
13002 Sunrise Creek Lane-Sugar Land, TX 77478 abc@xyz.com
Operations/Administration ~ Human Resources ~ Client Services
Qualifications Profile
Ø Offering a diverse background across multiple industries and within varied capacities, illustrating talent for rapidly adapting skills, acquiring new knowledge and assuming additional responsibilities to meet the employer needs
Ø Comprehensive background in driving broad-scope operations, from administrative and financial through management reporting, as well as building and leading top-performing teams, growing business, and delivering world-class services
Ø Excel in recruiting, training, developing, and directing personnel; well-versed in HR operations including benefits administration
Ø Expertly develop and implement policies and procedures to maximize productivity and efficiency
Ø Dynamic communication, presentation, consultation, and relationship building/management skills
Ø Technology-savvy, with solid skills in Microsoft Office Suite, ABBY Fine Reader, PDF Converter, Adobe Standard and Distiller, EDGAR: ASCII, HTML, SQL, and Database Administration
Career Track
Associate, Confidential Benefits Consulting firm - Houston, TX 2007-Present
Effectively consult with clients to define needs and optimal solutions for implementing, managing and administrating health and welfare benefit plans as well as advise on alternate plan design and cost-sharing scenarios based on current benchmarking data
Expertly confer in new business implementation based on thorough assessments of retirement, health and welfare benefits; address compliance issues as well as cost saving and program enhancement strategies
Compile, produce and present detailed monthly cost summary reports for self-funded clients across wide areas of benefits spanning claims history, fixed costs, enrollment, and comparisons of actual costs to budget and reserve calculations
Vice President of Production, International Electronic Communications - Houston, TX 2000-2007
Supervised a team up to 16 personnel to accomplish high level productivity and quality
Proficiently reviewed incoming/outgoing security documents, and actively collaborated with law firms, CEOs and CFOs in achieving critical Securities Exchange Commission (SEC) deadlines
Ensured ongoing compliance with new procedures and SEC regulations through effective management and updating of database and manuals; converted documents to ASCII text and HTM for more efficient electronic filing with the SEC
Demonstrated knowledge of accounting practices in processing invoices and accounts receivable
Trainer/Waitress, P.F. Chang's China Bistro/Magnolia Bar and Grill - Houston, TX 1994-1999
Progressed to facilitate management and wait staff training and provided ongoing guidance and support; developed effective training manual that played a key role in building strong teams
Assistant Plant Operator, Sovereign Title Company - Houston, TX 1993-1994
Efficiently processed deed restrictions and title reports to branch and fee-attorney offices
Productively consulted with customers and branch office in order to effectively address inquiries
Managed administrative functions including preparing deposits, procuring office supplies and operating multi-line switchboard
Academic Credentials
Bachelor of Business Administration, Computer Information Systems Major; University of Houston; 2000
Franklin Covey, 7 Habits of Highly Effective Managers Certification
Life and Health License-Texas Department of Insurance
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