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yyyyyy x. yyyyyy

15070 montebello rd.                                                                                 (408) 0000 xxxxxx xxxx , xxxx , xxxxx 00000                                                                                                                                                              abc@xyz.com

career objective

trilingual sales and operational management executive eager to contribute outstanding financial administration, strategic marketing, relationship management, and leadership skills toward supporting the employer in optimizing performance

profile

ø  numerous years of experience directing all aspects of domestic and international business operations, project management, sales, marketing, and procurement, with expertise in the residential, commercial, and industrial construction arenas

ø  depth of knowledge regarding tile, stone, and hardwood materials; extensive background working on interior and exterior projects for mediterranean, tuscan, spanish, victorian, and modern architectural styles

ø  dedication to facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction, retention, and referrals; provide excellent service for existing customers while expanding client base

ø  strong practical experience in financial planning and budget management, comprehensive business forecasting, operational infrastructure and standard operating procedures development, process improvements and systems implementations, vendor / subcontractor negotiations and contract administration, and corporate expansion and growth planning for start-up and established businesses

ø  solid record of building, training, and leading top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  proactively monitor industry trends and developments, including competitive services and marketing activities; expertly identify and capitalize on opportunities to penetrate and develop markets

ø  demonstrated ability to effectively manage multiple concurrent projects; direct all phases of construction from planning through completion within budget and on time

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  fully fluent in english, italian, and spanish

~ key achievements ~

  • concurrently manage all aspects of operations for two highly successful companies c sal santangelo construction and italian heritage tile & stone    
  • expertly redesign, remodel, and rehabilitate foreclosure properties to become competitive in the current market as sellable or income properties
  • grew two-person construction company into large-scale operation with 45 employees; maintain 80% new account closing rate and 98% post-completion customer satisfaction rate
    recognized as an authority on remodeling, with a specialization in kitchen and bath design and construction
  • established company and directed three distinct divisions, as well as retail showroom, at santangelo tile, stone, & hardwood; hired and oversaw team of managers, sales representatives, and administrative staff
  • led santangelo tile, stone, & hardwood to receive prestigious diamond certification award for highest independent ratings in quality, satisfaction, and trust
  • santangelo and son tile co. selected by exclusive hotels, restaurants, and custom home builders to complete custom projects

professional experience

owner / operator, sal santangelo construction, insert location                                                                2006 c present

insert job title, italian heritage tile & stone, insert location                                                                     2009 c present

ceo / president, santangelo tile, stone, & hardwood, inc., insert location                                                   1995 c 2006

owner / operator, santangelo and son tile co., insert location                                                                    1989 c 1995

superintendent / project manager, superior tile company, oakland, ca                                                      1987 c 1989

education

computer operations and management degree, arco computer learning center, san francisco, ca                      1986

studies in business administration and architectural design, college of san mateo, san mateo, ca                    1985


 

yyyyyy x. yyyyyy

15070 montebello rd.                                                                                 (408) 0000 xxxxxx xxxx , xxxx , xxxxx 00000                                                                                                                                                              abc@xyz.com

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity as a insert specific job title and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include 23 years of sales and operational management experience.  i excel at driving business growth and sustainably increasing sales, and am adept at building and training highly proficient interdisciplinary support teams.  i ve been actively involved in every aspect of business operations including international procurement and purchasing, internal controls and quality assurance, project planning and execution, and business development and sales.  my unique blend of technical knowledge, background in design principles, and interpersonal relations skills has consistently proven instrumental in my ability to identify and address unique client needs.  to complement this background, i am fluent in written and spoken english, italian, and spanish. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to insert company name, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

sal santangelo

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