career objective                              

results-driven sales specialist eager to contribute exceptional business development, strategic marketing, and customer service skills toward supporting the employer in optimizing revenue performance

profile                                                

ø  offer more than eight years of progressive experience in sales and customer service, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  demonstrated ability to provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, and administer major contracts resulting in high-revenue transactions

ø  effectively prospect, secure, and retain diverse client base; develop and implement innovative business development plans

ø  monitor trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  excellent record of organization, prioritization and time management; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  trilingual in english / korean / german

 

~ key achievements ~

• generated $1.7m in first year with re/max and $1.6m in first half of 2009 by employing a broad range of marketing tactics and catering to a mixed client base; played an integral role in leading the office to rank as #1 sales team in solano county
• earned ebay powerseller status while operating own online store specializing in vintage and ready-to-wear women's clothing and accessories; maintained outstanding levels of customer satisfaction while consistently achieving high volume of sales
• successfully coordinated all aspects of day-to-day operations for a busy salon; applied strong understanding of business needs toward appropriately scheduling appointments, researched and negotiated with vendors to secure best value and timely delivery of supplies, and delivered knowledgeable product recommendations to clients  

professional experience                

re/max gold elite, fairfield, ca                                                                                               2008 c 2009

realtor

 

ebay                                                                                                                                         2006 c 2008

clothes & accessories powerseller

osuka hair care, fairfield, ca                                                                                                    2001 c 2005

office manager & customer service specialist

education                                           

university of california davis                                                                                                     1997 c 1999

general studies

 

~ professional credentials & affiliations ~

california real estate license (valid through 2012) ~ member, national association of realtors ~

member, california association of realtors ~ member, northern solano county association of realtors

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i recently moved to houston on a permanent basis, and am currently seeking a challenging career opportunity in a sales capacity.  i am submitting my resume for your review and thank you in advance for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a solid record of achieving superior sales and customer satisfaction levels in highly competitive arenas.  in my most recent position, i generated $3.3m in residential real estate sales over a 15-month period by developing an outstanding reputation for excellent customer service that led to an expansive referral network.  my strong client relations skills have consistently proven instrumental in my ability to drive sales and cultivate long standing business relationships.  to complement this background, i m fluent in english, korean, and german, and am able to reach a diverse client base. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

jeannie mitchell