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yyyyyy x. yyyyyy



career objective                              


results-driven professional eager to apply strong communication, presentation and interpersonal relation skills toward actively supporting a pharmaceutical company in optimizing sales and profits.



ø  successful b2b sales background in highly competitive industry as well as prior retail experience in fast-paced, high-volume sales environment

ø  excel in consultative and solution-based selling as well as cold-calling sales techniques

ø  dynamic communication, relationship building and negotiation skills

ø  experienced teacher equipped to educate physicians in benefits of pharmaceutical products in order to grow market share and gain competitive leveraging

ø  client-focused and committed to delivering exceptional customer service

ø  solutions-focused problem solver able to overcome objections and resolve issues

ø  exceptional strategic planning, organization and time management skills


professional experience                


substitute teacher, chicago public schools-chicago, il                                            2006-2008

  applied dynamic communication and interpersonal relation skills toward delivering quality education to students grades pre-k through 8th


administrative assistant/temporary, the larko group-chicago, il                            2004-2005

  effectively interfaced with broad range of clients in effectively managing high-volume communications, responding to member inquiries and processing enrollments and payments


staffing specialist, career strategies inc.-los angeles, ca                                        2000-2003

  successfully drove sales of staffing services to key business clients through proactive prospecting, lead and referral generation, persuasive negotiations, and superior account servicing

  strategically recruited, screened, interviewed, and placed top candidates; negotiated terms of employment contract

  contributed sharp presentation skills toward leading staffing candidate orientations

  resourcefully used multi-media resources to advertise job opportunities


administrative assistant ii, ucla arthur ashe wellness center-los angeles, ca      1989-1997

  actively interfaced with public in fast-paced, time-sensitive setting to triage high-volume calls

  proficiently managed varied administrative functions ranging from medical staff scheduling to accounts receivable processing


sales representative, macy s-westwood, ca                                                            1990-1991

  facilitated high-volume sales through effective presentation of comprehensive product knowledge and dynamic customer service

  efficiently monitored inventory to maintain optimal stock levels



bachelor of arts, theatre arts, california state university-northridge, ca; 1998-2000

associate degree, liberal arts, west los angeles junior college-culver city, ca; 1994-1996


yyyyyy x. yyyyyy









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in pharmaceutical sales and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include several years of sales experience, where i was successful in generating new business through cold-calling, lead/referral generation and existing client development while concurrently managing key business accounts representing a broad scope of industries.  i am highly effective in adapting my strong communication, presentation and negotiation skills to a customer-focused sales approach and consistently deliver quality client servicing that is crucial to maintaining and boosting revenue performance.  additionally, i am able to rapidly acquire vast volumes of product knowledge in order to deliver effective sales presentations.   further, i believe my teaching background lends itself toward excelling in educating physicians/medical professionals in your pharmaceutical product lines. to complement this background, i offer a bachelor of arts degree.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.






denise e. hancock




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