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yyyyyy x. yyyyyy stephen haver
(xxx-xxx-xxxx
abc@xyz.com sales specialist
career profile
offer more than 20 years of progressive experience in sales, business development, customer service, and account management
solid experience in targeting and managing accounts in highly competitive environments; develop strong, competitive bids that generate high-volume contracts
sharp business acumen; effectively identify and capitalize on opportunities to penetrate and develop markets
facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
dynamic communication, presentation, negotiation, and relationship management skills
proactive team player equally effective in independent and collaborative environments
professional experience
account executive, management controls, houston, tx 2007-present
successfully sell contractor cost management software, expanding market share while continuing to provide outstanding service to existing client base located throughout 15 states
strategically target and prospect senior-level executives to create optimal opportunities for generating new business
collaborate with varied systems integrators, including accenture and ibm
owner/operator, update construction, llc, houston, tx 2002 c 2007
proficiently handled all aspects of more than 80 residential remodeling projects including conducting marketing and sales presentations, evaluating projects and developing accurate estimates, and jobsite supervision
worked closely with architects, designers and structural engineers to provide fully integrated customer experience and maintain business partnerships
developed company web site; executed accounting functions; handled human resources responsibilities
member of the national association of home builders (nahb); board member of greater houston builders association (ghba) remodelers council
strategic accounts manager, kana software, houston, tx 2000 c 2001
effectively provided customer relationship management (crm) software solutions to 15 high-profile accounts in multi-state territory
proactively developed and grew accounts; met with top ranking business and it executives responsible for purchasing
created individualized, selective business proposals that generated high revenue transactions with proven roi
account executive, broadvision (formerly interlead), houston, tx 2000
consistently met and exceeded sales quotas in the enterprise content management software field, transitioned with company through acquisition
account executive, ibm, baton rouge, la and houston, tx 1994 c 1999
achieved outstanding sales results with major fortune 500 accounts; awarded highly prestigious ibm golden circle status as top sales representative nationwide in 1998
performed start-to-finish business development and account servicing; specialized in storage management, systems and network management, pc, lan, unix, and mainframe system software sales
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stephen haver
resume - page 2 of 2
professional experience continued
account executive, howell training group, baton rouge, la 1992 c 1993
produced winning presentations for various software products, consulting services, and training materials; increased client base by 57%
developed and implemented multi-state direct mail campaign, set appointments, created customized training curricula, conducted post-sale instruction and follow-up
territory representative, weiser security services, baton rouge, la 1987 c 1991
directly responsible for increasing annual revenue from $500,000 to $4 million; maintained sales volume and levels of customer satisfaction
actively grew office to become largest regional competitor in the industry; managed a variety of accounts, including government, residential, commercial, institutional, and wholesale clients
education
bachelor of science in business and finance; 1986
louisiana state university , baton rouge, la
dean s list, two semesters
professional development
solution selling, michael bosworth, houston, tx; 2001 & 1996
professional selling skills iii, learning international, baton rouge, la; 1992 & 1988
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