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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

results-driven sales professional eager to contribute superior business development, strategic marketing and customer service skills toward supporting the employer in optimizing revenue performance

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career profile

ø  offer numerous years of progressive sales and marketing experience with expertise in:

ø  monitoring trends and developments, including competitive services and marketing activities

ø  training and directing top-performing support teams

ø  strategically planning and coordinating workflow and human resources for optimal coverage while containing labor costs

ø  facilitating client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

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professional experience

gateway marketing int.. arlington heights, il                                                                          2006 c present   

sales & marketing independent contractor

         successfully provide key programs for account base; offer effective training and development, sales incentives, and item-sourcing for trade show events

         devise and implement consumer promotions strategies including gift-with-purchase, rebates

         collaborate with creative/art team to design direct mail pieces, sales brochures, newsletters, premium decks, and catalogs

         effectively identify and capitalize on opportunities to penetrate and develop markets, research competition and manage campaign launches

         develop and administer training programs and sales incentives including training objectives and outlines, work with copywriters on scripts, secure training locations and transportation, compile and analyze training results and present them to client, create post-training follow up,  and all other related duties

 

promotion group central, chicago, il                                                                                      2005 c 2006   

director, new business

         responsible for all aspects of projects from sales through production including forecasting, maintaining financial data on business obtained, development and implementation of business materials and sales plans  to grow revenue with existing clients

         accurately prepared quarterly business status reports, including quarterly reports for the board of directors on each account supervisor

         supervised account supervisors and coordinators; monitored and troubleshot accounts, administered cost-effective workflow, planned travel

         arranged meetings and planning sessions; prepared agendas and materials

         served as an industry expert providing inclusive instruction

wells fargo, hoffman estates, il                                                                                             2004 c 2005          

home mortgage consultant

         proficiently managed $1 million in monthly loan sales; additionally led equity team to write and underwrite equity loans averaging $100k per month

         managed a loan processor, underwriter, and loan assistant in daily operations from application stage through closing

         established and maintained excellent relationships with realtors, builders and financial planners to generate leads and referrals

         certified to write, underwrite, and process all loan programs

 

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david stapleton                                                                                                                                    page 2

midamerica bank, naperville, il                                                                                               1999 c 2004

loan consultant

         actively managed $1.2 million in monthly loan sales

         qualified in all aspects of mortgage lending, conventional, government, construction, and home equity loans

         developed standing relationships with realtors, builders and various other referral sources

aramark services, hillside, il                                                                                                   1991 c 1999

district manager

         managed five districts generating $1.5 million in yearly uniform leasing sales; oversaw two managers and six route sales people

         supervised daily activities including revenue objectives, service, quality control, customer relations, problem solving, and motivation

         generated new business through leads and cold calling   

g & k services, bellwood, il                                                                                                    1989 c 1991   

sales representative

         responsible for uniform sales in the chicagoland area

         worked closely with route sales representatives on servicing accounts and new sales opportunities

         trained as route manager

~ military service ~

army national guard                                                                                                               1982 c 1989

         achieved rank of e-5 section sergeant

         responsible for carrying out a wide variety of administrative and tactical functions with an infantry platoon

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education

eastern illinois university, charleston, il                                                                                     1984 c 1989     

economics and business administration

 

 

 

 

 

 

 

                        

 

 

 

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