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career objective
results-driven entry level developer/programmer eager to contribute superior it skills and knowledge toward supporting the employer in maximizing operational performance
profile
ø offer numerous years of progressive experience providing technical and professional services in a diverse range of industries; provide excellent customer service
ø provide expertise in installations, assembly, repair, and preventative maintenance; strong experience with remote diagnostics and phone-based support
ø efficiently identify, troubleshoot, and resolve any issues; order parts as necessary; oversee and direct special projects to address individual client needs
ø successfully train and assist customers with proper usage; facilitate in-store merchandising and increased sales by preparing products for display
ø consistently meet project budget and schedule deadlines; accurately estimate repair and travel time; achieve outstanding levels of client satisfaction
ø dynamic organization, prioritization and time management skills; demonstrated ability to work on multiple concurrent projects and provide ongoing account servicing
ø sharp technical aptitude with hands-on experience working with computer systems, applications, computer-operated video and coin games, coin dispenser machines, rechargeable power card network, timer systems network, and consumer products
ø proactive team member equally effective in independent and collaborative environments
education
national american university, rapid city, sd august 2008
associates degree in information technology, graduated with distinction, 4.0 gpa
professional experience
impact resource group 2007 c present
service technician
dave and busters 2007 c 2008
game technician
ja-makin me tan 2001 c 2007
owner/operator
jez enterprises 1991 c 2001
assembly & repair subcontractor (self-employed)
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a entry level developer/programmer capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i have recently completed my degree in information technology, graduating with distinction and a 4.0 grade point average. i also bring professional qualifications that include extensive experience in the technical and professional services field with expertise in performing installations, troubleshooting, and repair procedures. i excel at quickly identifying and resolving client-specific issues while providing superior customer service. in addition to my strong academic and professional background, i possess superior communication, organization, and time-management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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