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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

business professional eager to contribute dynamic customer service, retail operations, sales, marketing, administrative and coordination skills in a challenging customer service representative assignment.

---

career profile

ø  over 13 years of successful business experience.

ø  career built in retail sector.

ø  expertise in delivery of exceptional customer service.

ø  highly capable administrator.

ø  strong leadership skills.

ø  outstanding communicator and speaker.

ø  expertise in big box merchandising and operations.

ø  particular capacity in fashion and clothing.

ø  well-organized multi-tasker with strong detail orientation.

ø  self-motivated, self-directed.

ø  knowledgeable in business unit operations.

ø  adept in relationship development and facilitating repeat business

ø  comprehensive understanding of business and operations management.

ø  proven accomplishments in coordination, planning and project management.

ø  highly motivated team player.

ø  flexible and adaptable to rapidly changing circumstances.

ø  college-level business studies.

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professional experience

super target, euless, tx                                                                                                          2009 c present

guest service supervisor

         recruited to provide wide-ranging customer service and operational contributions.

         achieve status as front-end supervisor.

         effectively supervise employee staff.

         train and develop personnel.

         achieve organizational objectives on a consistent basis.

         encourage repeat business.

         identify and resolve all customer issues.

         employee of the month january 2010.

 

nordstrom, hurst, tx                                                                                                                               2009

sales representative

         assigned to lingerie department.

         aided customers in product selection.

         advised clientele on optimum fashion coordination.

 

bloomingdales, white plains, ny                                                                                                  2006 c 2009

clothing specialist

         tasked to provide customer advisement on multiple fashion and accessory lines.

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earlier background

prior to 2006, served as sales representative with lane bryant, yonkers, ny, sam s club, elmsford, ny, and blockbuster video, bedford, ny.  in these assignments, built outstanding customer service, sales, merchandising, problem resolution and communication skill sets.

---

education

tarrant county college

general studies


yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

---

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a customer service representative capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over 13 years of successful business experience in the retail sector.  to complement this background, i possess demonstrated expertise in customer service, sales, marketing, merchandising, operations and staff supervision, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

attachment

 

 

 

 

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