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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
business professional eager to contribute dynamic customer service, retail operations, sales, marketing, administrative and coordination skills in a challenging customer service representative assignment.
career profile
ø over 13 years of successful business experience.
ø career built in retail sector.
ø expertise in delivery of exceptional customer service.
ø highly capable administrator.
ø strong leadership skills.
ø outstanding communicator and speaker.
ø expertise in big box merchandising and operations.
ø particular capacity in fashion and clothing.
ø well-organized multi-tasker with strong detail orientation.
ø self-motivated, self-directed.
ø knowledgeable in business unit operations.
ø adept in relationship development and facilitating repeat business
ø comprehensive understanding of business and operations management.
ø proven accomplishments in coordination, planning and project management.
ø highly motivated team player.
ø flexible and adaptable to rapidly changing circumstances.
ø college-level business studies.
professional experience
super target, euless, tx 2009 c present
guest service supervisor
recruited to provide wide-ranging customer service and operational contributions.
achieve status as front-end supervisor.
effectively supervise employee staff.
train and develop personnel.
achieve organizational objectives on a consistent basis.
encourage repeat business.
identify and resolve all customer issues.
employee of the month january 2010.
nordstrom, hurst, tx 2009
sales representative
assigned to lingerie department.
aided customers in product selection.
advised clientele on optimum fashion coordination.
bloomingdales, white plains, ny 2006 c 2009
clothing specialist
tasked to provide customer advisement on multiple fashion and accessory lines.
earlier background
prior to 2006, served as sales representative with lane bryant, yonkers, ny, sam s club, elmsford, ny, and blockbuster video, bedford, ny. in these assignments, built outstanding customer service, sales, merchandising, problem resolution and communication skill sets.
education
tarrant county college
general studies
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a customer service representative capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over 13 years of successful business experience in the retail sector. to complement this background, i possess demonstrated expertise in customer service, sales, marketing, merchandising, operations and staff supervision, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
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