results-driven, profit-focused leader eager to contribute superior high-volume sales, financial management, operations support, team building, and customer service skills toward optimizing a company s bottom-line results.
ø excel in identifying lucrative opportunities and defining targeted strategies for capturing new business accounts, developing existing clients, and achieving solid leveraging in highly competitive markets.
ø possess dynamic communication, consultation, and presentation skills vital to optimizing sales performance.
ø thrive within fast-paced, high-pressure sales environments while effectively interfacing with all corporate representatives through to executive-level.
ø proficient in microsoft office, photoshop, and internet explorer applications.
~ education, licensure, and professional development ~
certificate in paralegal practice (with computer applications) american center for technical arts & science
extensive business administration coursework mercer county community college
real estate practice and law training weichert school of realtors
real estate (nj / pa) • insurance / annuity sales (pa) • notary public (pa)
real estate law • debtor / creditor • wills / estates • family law • corporate / legal writing
adult training • public speaking • developing sales and support networks
ø apply dynamic presentation abilities, strategic analytical skills, and successful interpersonal relations talents toward building long-term advisory associations with new and existing clientele, including developing sales initiatives for optimizing revenue performance through pre-call planning and post-call follow-up activities.
ø create and implement innovative sales / marketing endeavors instrumental in generating business and developing existing client base to include employing proactive sales calls to financial center customers and prospects.
ø spearhead positive public relations efforts among local colleges and for-profit / non-profit organizations to produce new business opportunities while building critical community relationships and professional networks.
ø demonstrated strong leadership talents toward supervising top-performing team members, along with creating employee development programs to ensure a competitive performance spirit and maximum goal attainment.
ø contributed solid communication proficiencies instrumental in conducting valuable personnel meetings designed to facilitate productive team building, improve communication measures, and encourage useful staff feedback.
ø drove operational growth by forming strategic relationships with a broad-based clientele to guarantee exceptional business retention by facilitating intelligent profit objectives and providing outstanding customer relations.
ø led real estate negotiations / sales transactions toward exceeding organizational goals, including providing objective client counseling with prospective buyers and dynamically previewing, identifying, and showing key properties.
ø represented an excellent image of the realty group through effective agent training which led to the development of a high-performance professional staff and loyal consumer base.
ø prepared all necessary contracts, including working with attorneys, home inspectors, appraisers, etc. to complete administrative activities in the attainment of a seamless organizational process.
ø created statistical analysis for executive-level management review in alignment with the planning / execution of inbound / outbound direct calling programs involving large nationally-based commercial / residential accounts.
ø directed large-scale csr staff recruitment / training initiatives, along with implementing optimal mentoring programs for external call center staff to support corporate project management efforts.
ø proactively assisted account management staff with promptly handling client requests and effectively resolving business challenges within a fast-paced call center environment.
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