yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

dynamic leader with expertise in operations management eager to contribute broad business background in supporting the employer in optimizing operational and financial performance.

 

career profile

ø  long-term management background.

ø  adept in staff supervision, purchasing, materials and operations.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  achieve stringent p&l objectives on a consistent basis.

ø  career built in directing high volume sports/entertainment venues.

ø  demonstrated leadership/training abilities utilized in a challenging environment.

ø  background in forecasting, scheduling, procurement and customer relations.

ø  expertise in all facets of unit business operations.

ø  skilled in advanced it software applications including ms office suite, lotus and publisher.

ø  adept in program development and oversight including a nationally recognized bowling tournament.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, management and analysis skill sets.

ø  solid understanding and knowledge of cost control and positive supplier/vendor relations.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications, presentations and contract negotiations.

ø  extensive professional development/training.

ø  kentucky national guard veteran.

 

professional experience

collins bowling centers, lexington, ky                                                                                          1969 - 2009

general manager (2001-present)

• promoted to direct entire business operation.
• facilitated employee meetings to improve performance.
• conducted recruitment, hiring, evaluations and termination of employees.
• coordinated employee scheduling.
• administered procurement of inventory and supplies.
• directed daily operations of bars, pro shops and food services.
• maintained atm.
• only employee, other than company president, authorized to handle atm cash receipts and to sign a/p checks.
• also, authorized to sign payroll and account payable checks.
• developed new programs/ events to develop new business.
• planned and launched multiple special events.
• acted as organizational osha compliance officer.
• re-opened food venues at two locations including menu development, establishing price points based on food costs, inventory controls/forms and preparation guidelines for complete menu.

 

 

 

 

 

 

 

 

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center manager (1984-2001)

• advanced to direct unit operations.
• recruited and trained entire staff.
• facilitated operations of bar, restaurant, pro shop and amusements.
• administered vending, cash policies, deposits and general maintenance of building/equipment.
• designed and rolled-out specials, promotions and tournaments to build business.
• well-received host of multiple, successful national bowling events covering men s/women s professional tour and the national collegiate semifinals.
• tasked to coordinate with non-profit organizations including special olympics to develop events including fund raisers and state wide tournaments.
• initiator of award-winning bowlers workshop offering organized practice session with instructor to help bowlers develop skills and learn about the sport.

 

 

earlier background

prior to 1984, served collins as night manager and pro shop representative. other career assignments: salesman, lake end sales; manager trainee, winn dixie; squad leader/maintenance team leader, kentucky army national guard.  in these assignments, built outstanding supervisory, management, strategic planning, communications and customer service skill sets.

 

 

professional development/certifications

usbc instructor

brunswick management school

brunswick pinsetter school

dale carnegie public speaking

u.s. army helicopter training programs 67u20 sr (honor graduate at fort eustis, va)

u.s. army helicopter training program uh-1 hel rpm