Medical Office Assistant
Ø Medical Assistant Certificate in progress
Ø Currently pursuing CPR and First Aid Certification through American Red Cross
Ø Offer numerous years of medical office experience and direct patient contact; excel in building productive patient relations and collaborating with multi-disciplinary teams to deliver optimal services
Ø Concurrent 15 years experience providing 24/7 home care of autistic family member; well-versed in health care and community resources
Ø Sharp business acumen and extensive administrative management background in fast-paced, client-focused office environment, with skills ranging from customer service, accounting/billing and human resources to project coordination, purchasing and inventory control
Ø Proficient in MS Office 7, Outlook, report production, and database management
Administrative Manager, Alabama Communication Systems, Inc.-Birmingham, AL 1984-2010
Collaborated with partner in steering broad-scope business operations, with personal focus on administrative functions; directly managed 20 department employees, from hiring, training and scheduling through supervision and evaluation
Provided exceptional customer service in defining needs, developing bids and scheduling/ coordinating projects as well as troubleshooting and resolving issues
Applied solid knowledge of accounting toward managing accounts receivable, accounts payable, invoicing, and collections
Actively supported additional areas of operations, from purchasing and inventory control through shipping/distribution
Medical Secretary, Russell Ambulatory Center/University Hospital-Birmingham, AL 1979-1982
Progressed from Patient Information Receptionist responsible for phone management, patient data updates and appointment scheduling (1977-1979)to assume secretarial position which included both physician and patient support
Delivered quality patient service in addressing and resolving broad-scope service and billing issues; efficiently performed patient billing
Strategically scheduled clinic physician meetings to maximize use of time and resources and effectively managed medical records, including high-volume data input
Medical Assistant Certificate, Penn Foster Career School; in progress 2009-present
Hiring Agent Name
I am currently seeking a challenging career opportunity as a Medical Office Assistant and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated, I am in the process of earning Medical Assistant Certification as well as Certification in CPR and First Aid. Complementing this, I offer numerous years of experience in the healthcare industry as a Patient Information Receptionist and subsequently Medical Secretary with Russell Ambulatory Center/University Hospital in Birmingham. I am well-versed in medical office procedures, excel in interfacing with patients and am adept in supporting and collaborating with medical professional teams. Complementing this, I have more recently steered administrative/office operations as co-owner/operator of a service-oriented company, gaining proficiency in broad areas of operations spanning customer service, accounting/billing and team building/leadership through inventory and procurement. I am highly effective in strategically prioritizing, coordinating and managing projects/workflow to optimize productivity and efficiency while maintaining high quality standards.
As an employee, you will find me to be a driven team player committed to providing quality patient care/ services and supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your office, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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