results-driven, solutions-focused professional eager to contribute proven executive-level support, business liaison, administrative management, and team building talents toward maximizing a progressive company s success.
ø contribute sharp analytical skills, excellent problem-solving techniques, strong interpersonal relations talents, and solid written / verbal communication proficiencies toward supporting diverse business objectives.
ø dynamic project management abilities; expert at multitasking within deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
ø possess cost-effective negotiation skills vital to optimizing bottom-line performance; adept at interfacing with all corporate representatives through to executive level.
~ education and technical proficiencies ~
computer office technology program florida career institute
office assistant program (medical) harcourt learning direct
degree in life sciences university of japan
english language immersion program chichester english school ( england)
microsoft office (word, excel, powerpoint, access) • microsoft windows 95 / 97 / 98 / millennium / xp
microsoft frontpage • microsoft money • microsoft publisher • intuit quickbooks • internet explorer
~ certified microsoft user specialist (word 2000 / excel 2000 / powerpoint 2000) ~
communications center, inc. (cci), lakeland, fl
2002 c present
ø apply dynamic organizational talents toward directing call center master scheduling, including overseeing assignments, maintaining hours, handling client book requests, and managing all client communications.
ø contribute strong analytical abilities instrumental in developing project billings / reports, as well as cost-effectively evaluating pricing / projects and promptly resolving wide-ranging operational challenges.
ø liaise between onsite and washington, d.c.-based corporate accounting departments to successfully handle all billing issues and revenue reconciliation efforts.
ø support the professional efforts of top-performing executive-level management and diverse organizational departments (i.e. client services, operations, marketing), as well as ensure optimal networking among corporate shareholders to guarantee continued company success.
ø create solid computer-based training programs for key personnel, including implementing and maintaining high-level knowledge standards for all associates to provide consistency within business operations.
ø drive bottom-line profits by resourcefully spearheading the development of an innovative company website, along with recruiting a skilled designer, determining appropriate creative styles, and selecting optimal graphics.
ø demonstrated broad scope of administrative proficiencies, including overseeing all vendor relations management, inventory control, business account maintenance, and invoice activities.
ø effectively prepared and issued monthly accounting reports, along with tracking / updating financial data and handling all hr-related transactions as necessary.
ø maximized operational success by maintaining efficient filing systems, typing / proofreading all confidential business correspondence, and providing accurate data entry activities.
ø proactively communicated with senior staff members to ensure seamless organizational processes.
~ additional professional roles held prior to 2002 ~
hiring agent name
i am currently seeking a challenging and rewarding [insert job title] role within your progressive organization, and am submitting my resume for your review.
i am eager to apply my proven executive-level support, business liaison, administrative management, and team building experience toward maximizing your company s success. i can contribute outstanding analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies toward assisting in the achievement of diverse objectives.
you will find me to be a solutions-focused professional who is an expert at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to attain enhanced productivity, efficiency, and quality. in addition, i possess sharp negotiation skills vital to optimizing bottom-line performance, and i can effectively interface with all corporate representatives through to executive level. for these reasons, i believe i will prove to be an incredible asset to your team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
yyyyyy x. yyyyyy
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