results-driven, solutions-focused professional eager to contribute proven executive-level support, business liaison, administrative management, and team building talents toward maximizing a progressive company s success.

 

profile

 

ø  contribute sharp analytical skills, excellent problem-solving techniques, strong interpersonal relations talents, and solid written / verbal communication proficiencies toward supporting diverse business objectives.

ø  dynamic project management abilities; expert at multitasking within deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

ø  possess cost-effective negotiation skills vital to optimizing bottom-line performance; adept at interfacing with all corporate representatives through to executive level.

 

~ education and technical proficiencies ~

 

computer office technology program                                                                        florida career institute

office assistant program (medical)                                                                          harcourt learning direct

degree in life sciences                                                                                                       university of japan

english language immersion program                                                 chichester english school ( england)

 

microsoft office (word, excel, powerpoint, access) • microsoft windows 95 / 97 / 98 / millennium / xp

microsoft frontpage • microsoft money • microsoft publisher • intuit quickbooks • internet explorer

 

~ certified microsoft user specialist (word 2000 / excel 2000 / powerpoint 2000) ~

 

professional synopsis

 

communications center, inc. (cci), lakeland, fl

2002 c present

 

 

ø  apply dynamic organizational talents toward directing call center master scheduling, including overseeing assignments, maintaining hours, handling client book requests, and managing all client communications.

ø  contribute strong analytical abilities instrumental in developing project billings / reports, as well as cost-effectively evaluating pricing / projects and promptly resolving wide-ranging operational challenges.

ø  liaise between onsite and washington, d.c.-based corporate accounting departments to successfully handle all billing issues and revenue reconciliation efforts.

ø  support the professional efforts of top-performing executive-level management and diverse organizational departments (i.e. client services, operations, marketing), as well as ensure optimal networking among corporate shareholders to guarantee continued company success.

ø  create solid computer-based training programs for key personnel, including implementing and maintaining high-level knowledge standards for all associates to provide consistency within business operations.

ø  drive bottom-line profits by resourcefully spearheading the development of an innovative company website, along with recruiting a skilled designer, determining appropriate creative styles, and selecting optimal graphics.

 

 

ø  demonstrated broad scope of administrative proficiencies, including overseeing all vendor relations management, inventory control, business account maintenance, and invoice activities.

ø  effectively prepared and issued monthly accounting reports, along with tracking / updating financial data and handling all hr-related transactions as necessary.

 

 

ø  maximized operational success by maintaining efficient filing systems, typing / proofreading all confidential business correspondence, and providing accurate data entry activities.

ø  proactively communicated with senior staff members to ensure seamless organizational processes.

 

~ additional professional roles held prior to 2002 ~

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding [insert job title] role within your progressive organization, and am submitting my resume for your review.

 

i am eager to apply my proven executive-level support, business liaison, administrative management, and team building experience toward maximizing your company s success.  i can contribute outstanding analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies toward assisting in the achievement of diverse objectives.

 

you will find me to be a solutions-focused professional who is an expert at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to attain enhanced productivity, efficiency, and quality.  in addition, i possess sharp negotiation skills vital to optimizing bottom-line performance, and i can effectively interface with all corporate representatives through to executive level.  for these reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy