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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile rn eager to contribute comprehensive clinical management background toward actively supporting the employer in providing quality healthcare services.
profile
- dedicated registered nurse offering over 18 years solid and progressive healthcare experience in disease management, drug compliance and staff supervision.
- strong background in training telephonic nurse managers, from individual guidance/mentoring to overall quality assurance functions.
- in depth staffing expertise, including recruiting, hiring, training, and directing a multi-disciplinary, multi-lingual team.
- hands-on experience in nurse information technology , including clinical content writing, research and implementation
- skilled in developing or reengineering procedures in a telephonic nurse management environment; effectively saving 860 work hours and reducing admin time by 10% over fiscal year.
- proven track record of collaboration with it teams in the implementation of disease management platforms.
- dynamic communication, organization, problem solving, and relationship management skills.
professional experience
disease management supervisor mckesson health solutions 2004-present
- acting as lead preceptor, effectively recruited, hired, trained and directed a 17-member nursing staff and actively collaborated in supervisory functions such as new employee precepting, continuing staff development, performance evaluations, and individual guidance/mentoring.
- sharp leadership acumen and experienced in managing broad scope of operations, from developing quality management tools and quality improvement to establishing standards for productivity measures.
florida: a healthy state care manager mckesson health solutions 2001-2004
- hand-selected to oversee the telephonic disease management of an extensive medicaid population across florida, while also precepting new team members.
- utilized extensive knowledge of diabetes, chf, hypertension, and asthma in educating people on at-home disease management.
drug compliance site manager mckesson health solutions 2001
- skillfully collaborated with 2 managers in establishing new product, setting up workspace, hiring 12-member nurse/dietician team, and training new team.
- effectively coordinated with quality manager in the development, implementation and adaptation of a quality management tool for the product.
care center supervisor mckessonhboc 2000-2001
- responsible for training and directing a telephone triage nursing team for a johnson & johnson start-up project.
telephone triage nurse access health 1998-2000
l&d rn north suburban medical center 1995-1999
l&d/post-partum/level iii nursery rn sterling regional medcenter 1992-1993
professional education
business science in business management university of phoenix 2008
associates of science in nursing angelo state university 1993
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