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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
solutions-oriented network administrator with expertise in unix, linux and windows system administration, isso and pc and peripheral administration. eager to contribute dynamic analytical and troubleshooting talents toward actively supporting a progressive organization in achieving its it goals.
career profile
ø over five years of intensive technological and administrative experience.
ø skilled in network engineering, implementation, systems diagnosis and correction.
ø knowledgeable in systems analysis, testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø strong abilities in software troubleshooting and correction.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player and contributor to organizational proficiency.
ø outstanding capacity to develop and implement advanced applications.
ø ccna in progress.
technology skills
ms office suite 2003/2007/2010, windows server 2000/2003, windows 95/98/nt/xp/vista, java, iis, sql, linux, citrix, dhcp, tcp/ip, cisco, lan/wan, altiris imaging, security, raid, veritas backup.exec, active directory, voip, linksys wireless access points, symantec ghost, hp openview, visual basic 6.0, mcafee, norton, avg and symantec antivirus and firewall.
professional experience
corestaff services most recent
computer technician
assigned to configure raid settings, verify bios, update cisco switch firmware and assemble servers/storage.
networked cisco switches, hp servers and computers.
installed and tested server and storage hardware, troubleshot network problems and configured storage.
expertise in t1 lines and avg software.
robert half technology 2008
network & desktop support
configured mcafee antivirus and firewalls, imaged laptops with symantec ghost and installed switches.
installed linksys wireless access points and supported windows 2003 platform.
netview, inc. 2008
desktop support
tested cisco voip, internal/external dialing and fax/modem connectivity.
installed cisco ip phones and coordinated with voip programmers to resolve problems.
ranstad, inc. 2008
network support
established lan for over 300 users, sole it support for company desktop and system hardware.
maintained and supported lan/wan connectivity, coordinated with vendors and participated in conference calls with senior administrators to correct network problems.
administered networks, passwords, access, user accounts, network security and applications.
yyyyyy x. yyyyyy
page two
saint joseph clubhouse 2007 - 2008
desktop support
assembled, repaired, troubleshot, configured and updated dell, ibm, compaq and gateway desktops.
installed software, diagnosed problems, repaired defective components and upgraded system to wireless.
assisted network administrator, performed data migration and installed/configured antivirus and firewalls.
shell information technology international 1998 - 2003
project assistant & server support
loaded and configured windows software, evaluated software upgrades and diagnosed server hardware problems.
conducted server, upgrade and software research, installed sql and iis and performed data backup.
ordered equipment, scheduled and implemented changes, reviewed work orders and defined requirements.
other experience
have also been employed by is&t staffing in capacity of desktop support technician testing, troubleshooting and verifying repairs on dell and citrix systems; the kemtah group as deskside support imaging and configuring hp laptops, email accounts and network administration; burnett services as pre-sale analyst providing product information to customers and performing data entry.
education
techskills, houston, tx
security+ course
george washington university, washington, dc
vendor selection and management course
financial management for project managers
project leadership, management and communications
quality for project managers
scheduling and cost control
contracting for project managers
penn foster college, scranton, pa
business management studies
new horizons computer learning center, houston, tx
mastering microsoft visual basic 6 fundamentals
c-trec information technology academy, houston, tx
administering ms windows nt 4.0
supporting ms windows nt 4.0 core technologies
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