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yyyyyy x. yyyyyy
(443) 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
objective
senior executive with expertise in driving operations to optimize performance eager to contribute talents toward collaborating with a dynamic organization to achieve and surpass strategic short-term and long-term goals.
profile
ø offer over 15 years progressive experience in sales and operations management, with comprehensive staff training and development background.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.
ø exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff, clients and external contractors.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
ø facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.
career achievements
ø successfully established 5 divisions including corporate headquarters, mobile division, non profit foundation, research and development, and manufacturing.
ø directly managed acquisition of 2 competitor locations to increase revenues to existing model of $2 million in gross sales.
ø revitalized and transformed an under performing business model by streamlining procedures, paperwork, sales plan, accounting, pricing structure, and inventory management.
ø grew sales from $19 million to $31 million in maryland/new jersey/delaware and from $9 million to $16 million in n. virginia, washington dc.
professional experience
terrance l baker md 2006-present
senior vice president & chief operations officer, sollay inc.
innovatively design, develop and launch business plan, corporate structure and marketing strategy, instrumental to boosting performance.
spearhead diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development and contract negotiations.
development director, maryland weight loss llc
applied advanced communication and interpersonal relation skills toward negotiating franchise conversion, lease assignments, legal procedures, acquisition of employees, compensation packages, benefits, development of incentive plans and benefit strategy.
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weyerhaeuser company 2002-2006
strategic sales representative
resourcefully capitalized in high-profile national tradeshow venues to drive market penetration and business growth; proficiently developed effective presentations and displays to capture target market attention.
contributed lean management principles and processes and defined and implemented policies to boost overall operational performance.
recovered lost sales by rebuilding and establishing key relationships with customers in distressed markets.
sales / service representative
steered the creation of pricelists, material quotes, coordinating shipping, as well as programs and sales tools to aid outside sellers, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.
relied upon to lend expertise as the customer service initiative leader and trained staff, playing an instrumental role in the development of top performing team members.
industrial controlled energy, inc. 2001-2002
operations officer/sales associate
increased net profit from 25% to 36% by maximizing sales growth for mid-atlantic region.
applied detail orientation and problem solving skills toward reorganizing interoffice procedures, logistics management, shipping and receiving, and inventory management.
strategically planned and coordinated schedules to maximize use of resources while controlling costs and meeting company needs.
d.b.p. enterprises, inc. 1998-2001
sales/operations manager
expanded sales to existing customers by 25%.
conducted training seminars on products and safety to ensure staff are properly trained on all policies and procedures.
served as instructor for baltimore county adult education program in basic and advanced carpentry for fasteners and safety training.
prior experience
jay perkins golf shops, inc. 1997-1998
retail manager
holabird sports, llc. 1993-1997
retail manager, team sales director
education
bachelor of science program, business administration, concentration in strategic management - towson state university, towson, maryland
professional development/training
organizational development, sales and sales management, personal development, efficiency in operations, maximization of resources and personnel, managerial and operational consulting, troubleshooting, developmental programming, and personnel management, safety, ergonomics, lean process improvement, inventory management, conflict resolution, customer service, marketing, medical records law
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