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Yyyyyy x. yyyyyy
Career Objective
Driven team player eager to contribute progressive background in the Food &
Beverage/Restaurant industry toward assisting the employer in optimizing customer
service and financial performance in a Management/ Management Support capacity
Profile
Ø Comprehensive background in both food and bar operations at the supervisory level; have learned full scope of industry, from servicing customers and coordinating staff to monitoring inventory and handling cash management functions
Ø Effectively train, supervise and motivate top-performing teams committed to providing superior customer service; actively facilitate and support collaborative team concept
Ø Dynamic organization, planning, prioritization, time management, and multi-tasking skills vital to excelling in fast-paced, high-volume environments
Ø Experienced in collaboratively spearheading new business launches
Ø Consistently represent the employer in a positive and professional manner in interfacing with the public, responding to customer needs and resolving issues
Ø Enthusiastically welcome challenges and new/increasing responsibilities; rapidly adapt skills, knowledge and qualities to meet employer needs
Professional Experience
Assistant Manager, Vines Restaurant & Bar-Hyatt Regency Valencia 2009 to Present
Successfully steer broad-scope restaurant operations to optimize productivity, guest servicing and bottom-line profitability; responsibilities span human resources, event planning/facilitation, inventory, and food quality control as well as in-room dining department operations supporting full-service hotel
Strategically schedule staff to maximize use of resources and contain labor costs while ensuring delivery of world-class guest servicing vital to building customer loyalty/repeat business and growing revenue
Supervisor/Head Bartender, BJ's Restaurant & Brewery 2000 to 2009
Steadily progressed from positions as Host, Server and Cocktail Server to assume management-level responsibilities both in bar and food service operations, demonstrating drive to build a successful career as well as value to the employer as a key team member
Concurrent Industry Positions
Opening Team Member/Bar Lead, California Pizza Kitchen; 2009
Recruited to co-facilitate launch of new restaurant, with key responsibility for training staff and instituting operational policies and procedures; completed 3-week intensive Corporate Training Program in broad areas of operations
Bar Manager/Assistant Floor Manager, Mojito Caribbean Cuisine; 2005
Oversaw full-scope bar operations, bartended and provided quality management support
Education
Undergrad Studies, College of the Canyons - Santa Clarita, CA; 1 year
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