Award-winning and results-focused Management Executive eager to contribute extensive background and talents toward supporting a dynamic organization in optimizing bottom-line performance.

 

 

Proficiency in all aspects of multi-unit management for retail operations including HR administration, team-building, staffing, employee development, customer service, P&L, marketing, and promotions. Adept in selecting quality talent, and motivating, training, mentoring and guiding both leadership teams and associates to display productivity excellence. Substantial experience in merchandising, strategy planning, and capturing record-setting sales growth.  Resourceful, assiduous and versatile self-starter; set goals and decisively develop action plans for attainment.  Proven financial acumen; meticulously monitor fiscal status to optimize profitability, cost control, and budget compliance. Keen organizational, interpersonal, forecasting, problem solving, and communication skills.

 

Selected Achievements:

 

• Drastically reduced shrink for district of Dollar General from 8.48% to 2.73% and reversed under-performing operations to surpassing sales goals within one year.
• Quickly boosted area sales 5% and lowered shrink 2% as Division Manager for Advance Auto Parts.
• Successfully grew sales for Horn Lake, Mississippi store from $22K per week and 2.8% shrink to $48K per week and 0.7% shrink.
• More than doubled sales for Knight Arnold Road, Memphis, Tennessee location and brought shrink from 4.5% to 1.2%.
• Recognized as Store Manager of the Year on two occasions and consistently led division in sales and profit performance.
• Transformed Humboldt, Tennessee store to increase weekly sales revenues by $11K and maintain 0.05% inventory shrink.
• Championed new store opening in Jackson, Tennessee which quickly ranked as 3^rd most profitable store launch.

 

 

Heartland Automotive Services, Inc. dba Jiffy Lube, 2008
District Manager

• Spearheaded daily business operations of 8 Jiffy Lube stores inclusive of marketing, strategy planning, business development, and recruiting and training managers.

 

Lowes Home Improvement, 2006 to 2008

Zone Manager

• Applied dynamic leadership talents toward motivating and supervising up to 15 employees encompassing  inside seasonal and outside lawn and garden departments.
• Successfully grew sales in both departments while effectively controlling inventory shrink.

 

Continued

 

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Professional Experience continued

 

Dollar General Corporation, 2005 to 2006

District Manager

• Hired, trained, mentored and supervised management personnel for up to 15 stores.
• Delivered training in proper merchandising, loss prevention, cost control, and associate development.

 

Advance Auto Parts, 1997 to 2004

Store Manager           (2002 to 2004)

         Demonstrated exemplary staffing capabilities to interview, hire, train, supervise, schedule, and motivate team of approximately 15 associates.

         Arranged merchandise displays and administered sales growth initiatives for $1.3M in inventory.

         Led planning and grand opening for new store on Summer Ave. in Memphis, TN.

         Orchestrated car show at the Pyramid in Memphis to build awareness of business and advance growth of surrounding company stores.

 

Division Manager         (1999 to 2002)

• Recruited, developed and supervised store management personnel for 13 stores generating  $18.2M annually.
• Provided critical leadership in proper merchandising, quality assurance, loss prevention, budget compliance and employee relations.
• Launched comprehensive personnel training program to expedite career development and advancement opportunities.
• Initiated monthly staff training program to improve sales techniques, minimize shrink, and enhance business development.
• Proactively administered monthly P&L training for Store Managers and Assistant Store Managers to maximize cost control encompassing payroll, store supplies, and other expenses.

 

Store Manager           (1997 to 1999)

• Oversaw staffing, merchandising, customer service, sales, and loss prevention for store having $1.3M in inventory.

• Demonstrated solid training and coaching abilities to develop and promote 3 Assistant Managers to Store Manager.

 

 

Prior Background includes role as Printer Operator, American National Can, 1987 to 1997.

 

 

Management Development Multi-Unit Management Inventory Control Human Resources