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0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
blood donor management
well-rounded and energetic professional with 10+ years experience seeks new
challenge and opportunity to apply consummate skills as blood donor manager.
♦ key areas of expertise ♦
blood collection
personnel management
leadership and training
donor education
standards and regulations
customer service
professional profile
results-driven leader with sound clinical judgment; skillfully manage blood collections, build and develop effective teams, and conduct employee evaluations
organized and self-motivated registered nurse with excellent critical thinking skills; perform well under pressure in fast-paced, rapidly changing work environment
strong communication and interpersonal skills; develop positive rapport with patients and co-workers; ensure outstanding customer service
demonstrate excellent problem-solving skills; exhibit proficiency in translating individual needs into responsive, customized solutions
proficient in microsoft word and excel
employment history
rn, unit manager 1990 c present
new york blood center, long island blood services ▪ westbury, ny
achieved mary e. hickey award for kindness and thoughtfulness
key player who manages operation of fixed site rooms including blood collection on automated technologies, autologous, and directed donations; maintain superior customer service to both internal and external customers
boost operation of mobile units for anticipated production from 15-500
demonstrate exceptional leadership qualities adhering to all regulatory compliance; ensure team development and training, provide donor education, train translators to assist at blood drives, and conduct annual employee evaluations
education and professional development
candidate for master of arts in nursing informatics, molloy college ▪ new york, ny 2003 c 2007
master of arts in remedial reading, queens college ▪ new york, ny 1990
master of arts in nursing administration, columbia university ▪ new york, ny 1979
bachelor of science in nursing, hunter college, bellevue school of nursing ▪ new york, ny 1973
certifications
basic life support 07/2010 c 07/2012
amicus certification, fenwal blood technologies 2002
alyx certification, fenwal blood technologies 2001
trima certification, gambro 2000
spectra certification, cobe laboratories inc. 1998
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
[date]
[attention line]
[new york university hospital]
[address line 1]
[address line 2]
dear [insert name]:
this letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as blood donor room manager within your organization. i bring 10+ years of valuable experience which makes me an excellent match for your advertised position.
you will gain a dedicated and motivated individual who can communicate well with all levels of the organization. i am able to inspire others to achieve common goals and create innovative solutions to complex problems. expertise in blood collection, personnel management, team development and training, and excellent customer service are some of my strengths.
i would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [organization name s] current and future needs. please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. thank you for your time and consideration.
sincerely,
susan arnold, rn
enclosure
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