yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                         abc@xyz.com

                                               

career objective                             

 

results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member

 

profile                                                

 

ø  offer approximately 19+ years progressive experience in a wide array of environments with a comprehensive management background

ø  entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability

ø  proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing strategies to boost company leveraging in a saturated market

ø  dynamic communication, presentation, relationship building, and problem solving abilities

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients, external contractors and related stakeholders

 

professional experience                

 

homco ace hardware c flagstaff, az                                                                            1993-2008

assistant general manager (1995-2008)

sales manager (1994-1995)

  contribute dynamic leadership skills in managing employees, with full accountability for actively developing the company from a net worth of $3m to $27m.

  maintain full accountability for overseeing all aspects of daily activities, including customer service, accounts payable, accounts receivable, purchasing and receiving, human resources, and retail sales.

  proficiently lead a staff of upwards of 70 employees and develop and execute financial and customer service strategies supporting enterprise-wide operations, including technology implementation and staff training.

  effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  actively recruit, train and mentor new staff; track individual progress and prepare reports.     

  spearhead diverse management functions including workflow planning, policies/procedures development, and technology-driven solutions implementation

 

babbitt's home center - flagstaff, az                                                                            1990-1993

contractor & commercial sales associate 

earned the highest sales volume in 1991 and 1992 and developed more than $3m in annual sales

  spearheaded diverse sales related functions ranging from prospecting new commercial accounts lead qualification, to performing quote submissions, and negotiating and finalizing deals.

  maintained accountability for achieving and exceeding monthly sales goals.

  analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensure that superior customer service was also provided.

 

prior experience

 

feeway mobil - yuma, az                                                                                              1989-1990

manager

 

foxworth galbraith lumber co. - yuma, az                                                                    1989-1995
sales associate (promoted from within)

 

education & professional training                                                                      

 

certified for fire and flood disaster restoration; attended numerous ace hardware training courses; completed  various and business accounting and architectural drafting course at arizona western college