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xxxxxx xxxx , xxxx , xxxxx 00000
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abc@xyz.com
Retail Executive
District Management ~ Multi-Unit Management
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Profile of Qualifications
Ø Results-driven professional offering progressive retail background including extensive senior-level management in specialty store, department store and consumer electronic markets
Ø Expertise in defining, developing and implementing strategies to drive sales performance, gain competitive market leveraging, optimize operational efficiencies, and maximize bottom-line profits
Ø Experienced in managing as many as 17 district-wide stores, overseeing up to 17 Managers and 300+ Associates and steering multi-unit operations generating millions of dollars in sales volume
Ø Focused on ensuring world-class customer experience
Store Operations Human Resources Training and Development
Sales/Business Development Customer Service Corporate Accounts
Merchandising Loss Prevention Inventory Control
Policies & Procedures Program Administration Field Services
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Professional Experience
District Manager, Blockbuster Video-Sacramento/North Bay, CA June 2007-present
Successfully leading 17 stores employing over 300 management and associate staff to maximize revenue; requires 100% travel
Demonstrate comprehensive industry knowledge in steering Human Resources, Loss Prevention, Inventory, Sales, and Multi-Unit Store Operations, with full accountability for sales performance
Customer Experience Manager, Best Buy-Elk Grove and Folsom, CA October 2004-June 2007
As Assistant to General Manager,
oversaw 250 employees, 10 supervisors and 2 exempt Managers for high-volume
electronics store in areas ranging from Human Resources, Sales, Merchandising,
and Inventory to Loss Prevention, Installation & Technical Services and
Store Operations
General Manager, CompUSA-Vacaville CA November 2003-October 2004
Drove $20M sales volume store to optimal performance through effective leadership of management and associate team members; responsibilities included developing and managing Business Solutions-Corporate Accounts and directing affiliated Technical Services
General Manager, Old Navy (Gap, INC) August 2002-September 2003
Steered operations of $12M store for high-profile specialty clothing retailer employing 3 exempt Managers as well as 65 team members
Executive Team Leader, Mervyns-Daly City and Pleasant Hill CA December 1998-August 2002
In capacity of Assistant to Store Team Leader/General Manager, capitalized on opportunity to gain practical experience in multiple department operations; managed 4 Supervisors and 250 employees, with full accountability for sales performance
Concurrently served as District Trainer for Managers and appointed District Credit Card Captain
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xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking an exciting new career opportunity where my Executive-Level Retail background will prove instrumental in maximizing your performance in highly-competitive and economically-challenged markets. To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.
As demonstrated, I offer extensive District/Multi-Unit Management and General Management background; currently, I am steering the successful operations of a 17-store district through motivating, decisive leadership of 17 Managers and over 300 associate team members who are trained in and focused on providing superior customer service. I am highly effective in devising and executing targeted action plans to boost operational efficiencies, drive sales growth and enhance bottom-line profitability, and am a solutions-focused professional adept in identifying, troubleshooting, addressing and resolving performance issues.
As an senior team member, I can deliver both immediate and long-term results, and you will find me to be a driven team player enthusiastically committed to supporting you in achieving your objectives and surpassing your goals. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Katheryn Rodda
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