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yyyyyy x. yyyyyy 1516 seagull drive, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                  (xxx-xxx-xxxx abc@xyz.com

 

results-driven, client-focused professional eager to contribute proven administrative support, operations management, training / development, and client relations talents toward

actively assisting a progressive employer in maximizing profits and productivity.

 

profile

 

ø  drive business success by providing proven leadership abilities, intelligent problem-solving skills, sharp analytical attributes, and excellent organizational and communication talents.

ø  demonstrate dynamic prioritization skills, including quickly identifying and resolving daily problems in a proactive manner while maintaining exceptional professional work ethics.

ø  foster cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to reflect positively on customer satisfaction and company well-being.

ø  adept at performing independently or within a team-based environment to exceed all operational goals.

ø  trained in business and secretarial skills from the new england secretarial service agency, including completing coursework in typing, filing, and data entry.

ø  proficient in ms office (word, excel, powerpoint, outlook) and internet explorer; types 55 wpm.

 

professional experience

 

gulf coast jewish family services, inc., clearwater, fl

 

quality improvement specialist                                                                                     2007 c present

 

ø  apply resourceful communication and organizational abilities toward conducting accurate and efficient internal record reviews within a global leader providing innovative and cost-effective family services programming serving over 40,000 individuals per year.

ø  drive operational success by demonstrating superior analytical and data management skills instrumental in proactively compiling and tracking comprehensive data utilized to generate excel-based reports.

 

client records department supervisor                                                                              1996 c 2007

 

ø  strategically steered departmental success by optimally recruiting, hiring, and overseeing a top-performing 10-member team with multifaceted organization-wide job responsibilities.

ø  conducted valuable personnel meetings / reviews utilized to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

ø  created dynamic training and mentoring programs for personnel, including developing and maintaining high-quality standards for all associates to provide consistency within services operations.

ø  resourcefully delegated employee tasks to allow individualized work-related confidence, while consistently empowering associates to make decisions to reflect positively on organizational productivity and overall success.

ø  authored and implemented a comprehensive department-based standard operating manual to ensure seamless organizational processes at all times, along with participating in the creation of an electronic departmental manual within the agency s intranet.

 

~ additional key experience ~

 

medical filing associate (temporary position), professional staffing, clearwater, fl          1996

assistant manager, dress barn, largo, fl                                                                         1995 c 1996

fashions mtm, kmart corporation, nashua, nh                                                              1989 c 1994

yyyyyy x. yyyyyy 1516 seagull drive, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                  (xxx-xxx-xxxx abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding administrative / office support role within a successfully progressive company, and am submitting my resume for your review.

 

i am eager to apply my broad business background in administrative support, operations management, training / development, and client relations toward actively assisting your company in maximizing productivity and profitability.  as well, i can contribute proven leadership abilities, intelligent problem-solving skills, sharp analytical attributes, and excellent organizational and communication talents to any professional role.

 

you will find me to be a results-driven, client-focused leader who is able to drive operational success by fostering cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to reflect positively on client satisfaction and company well-being.  in addition, i demonstrate dynamic prioritization skills, including quickly identifying and resolving daily problems in a proactive manner while maintaining exceptional professional work ethics.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your administrative team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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