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yyyyyy x. yyyyyy 1516 seagull drive, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
results-driven, client-focused professional eager to contribute proven administrative support, operations management, training / development, and client relations talents toward
actively assisting a progressive employer in maximizing profits and productivity.
profile
ø drive business success by providing proven leadership abilities, intelligent problem-solving skills, sharp analytical attributes, and excellent organizational and communication talents.
ø demonstrate dynamic prioritization skills, including quickly identifying and resolving daily problems in a proactive manner while maintaining exceptional professional work ethics.
ø foster cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to reflect positively on customer satisfaction and company well-being.
ø adept at performing independently or within a team-based environment to exceed all operational goals.
ø trained in business and secretarial skills from the new england secretarial service agency, including completing coursework in typing, filing, and data entry.
ø proficient in ms office (word, excel, powerpoint, outlook) and internet explorer; types 55 wpm.
professional experience
gulf coast jewish family services, inc., clearwater, fl
quality improvement specialist 2007 c present
ø apply resourceful communication and organizational abilities toward conducting accurate and efficient internal record reviews within a global leader providing innovative and cost-effective family services programming serving over 40,000 individuals per year.
ø drive operational success by demonstrating superior analytical and data management skills instrumental in proactively compiling and tracking comprehensive data utilized to generate excel-based reports.
client records department supervisor 1996 c 2007
ø strategically steered departmental success by optimally recruiting, hiring, and overseeing a top-performing 10-member team with multifaceted organization-wide job responsibilities.
ø conducted valuable personnel meetings / reviews utilized to facilitate productive team building, improve communication measures, and encourage useful staff feedback.
ø created dynamic training and mentoring programs for personnel, including developing and maintaining high-quality standards for all associates to provide consistency within services operations.
ø resourcefully delegated employee tasks to allow individualized work-related confidence, while consistently empowering associates to make decisions to reflect positively on organizational productivity and overall success.
ø authored and implemented a comprehensive department-based standard operating manual to ensure seamless organizational processes at all times, along with participating in the creation of an electronic departmental manual within the agency s intranet.
~ additional key experience ~
medical filing associate (temporary position), professional staffing, clearwater, fl 1996
assistant manager, dress barn, largo, fl 1995 c 1996
fashions mtm, kmart corporation, nashua, nh 1989 c 1994
yyyyyy x. yyyyyy 1516 seagull drive, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding administrative / office support role within a successfully progressive company, and am submitting my resume for your review.
i am eager to apply my broad business background in administrative support, operations management, training / development, and client relations toward actively assisting your company in maximizing productivity and profitability. as well, i can contribute proven leadership abilities, intelligent problem-solving skills, sharp analytical attributes, and excellent organizational and communication talents to any professional role.
you will find me to be a results-driven, client-focused leader who is able to drive operational success by fostering cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to reflect positively on client satisfaction and company well-being. in addition, i demonstrate dynamic prioritization skills, including quickly identifying and resolving daily problems in a proactive manner while maintaining exceptional professional work ethics. for these aforementioned reasons, i believe i will prove to be an incredible asset to your administrative team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
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