Bilingual (English/Spanish), performance-focused and energetic professional with broad administrative and operations skills eager to contribute to the success of a progressive organization.

 

 

         Foster and maintain cohesive and collaborative relationships at all levels throughout an organization.

         Exceptional blend of planning, organizational, forecasting, critical thinking, and sales skills.

         Proficiency in administrative management, customer service, team-building, and personnel leadership.

         Analyze, create and execute administrative and operational policies and procedures to eliminate redundancy, elevate productivity, and control costs.  

         Sharp blend of vendor relations, communication, interpersonal, and problem solving skills.

         Extremely versatile; quickly adapt to new roles, responsibilities, software, and environments.

         Technically-astute and skilled in Microsoft Office (Word, Excel, Power Point, Outlook) Adobe applications, and MiniSiS.

 

 

Rocket Learning, Miami, Florida, 2006 to Present

Operations Coordinator

         Drive daily business operations for Supplemental Education Services (SES) by maintaining up-to-date student and staff records, reviewing and approving invoices, and supervising onsite Program Managers.

         Apply dynamic administrative expertise in conducting frequent audits and data analysis of student retention and financial details, implementing policies and procedures as necessary to optimize school s success.

         Steer compliance with employment rules and regulations by diligently completing and submitting temporary staff HR documents.

         Strategically assign new Enrollment and Program Aides to on-site Program Managers in order to optimize use of human resources and meet program needs.

         Supervise preparation and submission of Student Learning Plans to Title I administrative office.

 

General Nutrition Center, Coral Gables, Florida, 2004 to 2006    

Assistant to Manager / Sales Associate

         Demonstrated excellent multi-tasking expertise in arranging compelling and visually-appealing product displays, delivering outstanding customer service, completing regular inventory reports, and applying pricing changes as required.

         Held accountability for daily store cash management and coordinated merchandise transfers when requested.

         Highly respected by regular clientele for exemplary product knowledge, professionalism, and commitment to ensuring satisfaction.

 

 

Miami Dade College, Miami, Florida, 2004 to 2007