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YYYYYY X. YYYYYY

601 Stone Bridge ª Xxxxxx, XXXXXX xxxxxx ª Abc@xyz.com ª (xxx-xxx-xxxx

 

Senior Level Business Operations Leader

Team Training and Development / Strategic Planning / Cost Containment / P&L Management

Seasoned Business Operations Leader with expertise in guiding fundamental growth in consumer driven industries.  Track record of driving process improvements in operational standards, resulting in increased revenue and efficiency.   Innovative, ambitious and disciplined with a talent for cultivating & maintaining excellent relationships with key internal and external clients and decision makers.  Thrive in a fast-paced, high volume atmosphere with a talent to consistently adapt to the needs of the business and attain employee allegiance at all management levels.  Seeking exceptional opportunity with a progressive organization where my visionary leadership style and progressive management skills will be valued.  Core competencies include:

 


Cost Control/Budget Management/P&L

Human Resources Management

Business Analysis & Process Improvement

Strategic Planning and Leadership

Organizational Design and Development

Productivity and Efficiency Improvement

Project Planning/Execution

Multi-Site Operations/Remote Management

Change Management/Continuous Improvement

Negotiation, Persuasion, and Communication

Planning and Deployment of Operational Assets

Manage & Drive Sales Performance


 

Professional Qualifications

 

   High-performing operations-management style with expertise in building/optimizing organizational processes, measurement systems, and professional teams to maximize business results; drive operational excellence for an organization with over $1BN in annual revenue.

   Skilled strategist who transforms ideas into workable solutions and benchmarks performance against key operational targets/goals.

   Drive aggressive marketing strategies to align perception and create distinction among competitors.

   Strategic leader with the ability to drive growth and ensure success by gaining cooperation and trust of staff; overcome challenges to meet the needs of the organization.

   Produce exceptional results with tenacity, self-confidence, and an ethical character that elicits respect.

   Accountable in a high-profile executive role, overcome complex challenges and make high-stakes decisions within fast-paced, high-pressure environment using experience-backed judgment, innovation, strong work ethic and integrity.  

   Respected as a motivational, lead-by-example manager, with an open-door management style and proponent of empowerment and accountability.

   Ability to engage, excite, mentor and motivate others with a reputation as a fair, gracious and trusted leader.

   Completed extensive training through the Walton Institute; participated in development seminars on senior level leadership, operations management and human resources initiatives.

 

Professional History

 

Wal-Mart Stores, Inc.                                                                                                        1991 to Present

Began tenure in position as an Assistant Manager and gained successive promotions throughout the management level with increasing responsibilities based on superior management performance and revenue results.

 

Market Manager                                                                                                                    2005-Present

   Provide leadership and oversight for a 11 stores generating over $1BN in annual sales; train, manage and mentor Store Managers, create an environment of continuous and consistently monitor performance metrics.

   Develop and implement strategic marketing and promotions strategies to drive brand awareness and capture market share; first market to achieve $1BN in revenue.

   Project manage the opening/relocation/remodel of 4 Super Centers from inception; drive hiring and training initiatives,  assemble a high performance team of Managers and Merchandisers, coordinate site development, inventory, participate in construction planning and grand opening events.

   Provide HR counsel and support for the market; facilitate discussions on employee relations and retention strategies, hiring and disciplinary actions, and performance review management.

   Effectively train and groom market employees for excellence, identify leadership potential and support promotions; several Store Managers received promotions to District Management positions during tenure.

 

District Manager                                                                                                                           2003 to 2005

   Maintained full responsibility for strategic planning and execution, P&L performance, merchandising strategies, customer relations and vendor negotiations for 8 store locations with annual revenue of over $300MM.

   Developed operations budgets, oversaw hiring and training initiatives, and maintained tight control over performance management systems, financial analysis, customer satisfaction indicators and employee relations.

   Introduced new marketing and promotions programs to enhance customer satisfaction and maximize profitability.

   Received recognition as District Manager of the Quarter for improving net profit by 1%, grew annual revenue by 7% and net profits by 6.5%.

 

Store Manager, Pasadena, TX                                                                                                  1999 to 2003

   Gained promotion to lead a high volume, $80MM annual store operation; oversaw day to day management activities, monitored P&L performance, finance management, employee relations and staffing, and ensured compliance with corporate directives for customer service satisfaction and profitability goals.

   Successfully maintained year over year profit growth, reduced revenue loss from anticipated 25% to 15%.

 

Additional Related Positions

 

Store Manager, Corpus Christie, TX                                                                                       1998 to 1999

Store Manager, Seguin, TX                                                                                                      1996 to 1997

Co-Manager, Kerrville, TX                                                                                                                   1995 to 1996

Assistant Manager                                                                                                                    1991 to 1995

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YYYYYY X. YYYYYY

601 Stone Bridge ª Xxxxxx, XXXXXX xxxxxx ª Abc@xyz.com ª (xxx-xxx-xxxx

 

 

 

<Date>

 

<Hiring Contact Name>

< Title>

<Company Name>

<Address>

<City, ST Zip>

 

Dear Mr./Ms. ____:

 

Are you seeking a dynamic, ambitious and broad based Business Operations Leader with experience in organizational development, process improvement and P&L management to join your team?  As a progressive and proactive Senior Level Operations Professional, I have always viewed my position in an organization as being a business partner to the corporate team and an advocate for achieving solid business results. 

 

I am a well respected and successful leader because I have found a way to balance the needs of the business, while carefully enhancing the culture and employee relations strategies during change management and growth periods.   I have a reputation for fairness and open-mindedness and a track record of supporting corporate accountability.

 

I have significant experience in leading aggressive process improvement strategies in profit and performance management functions, resulting in increases in overall profits, revenue and sales margins.  I have improved operations through the implementation of new processes and procedures, and have been acknowledged by my employers for my accomplishments. This, along with my expertise in international business management and strategic planning makes me an ideal candidate for the position of <position here>.   

 

The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>.  I believe it would be beneficial to us both to further discuss your organization s goals and how I can help you meet them.  I will loxxxxxx forward to your call.

 

Thank you for your time and consideration.

 

Sincerely,

 

 

 

 

 

 

 

 

 

 

 

YYYYYY X. YYYYYY

601 Stone Bridge ª Xxxxxx, XXXXXX xxxxxx ª Abc@xyz.com ª (xxx-xxx-xxxx

 

 

 

(Date) 

 

Mr. (Ms.)

(Company)

(Address 1)

(Address 2)

 

 

Dear Mr. _________________

 

It was a pleasure (speaking with you/meeting with you) on the (date for example, 19th of February or 3rd of July). I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered.

 

I am very interested in the (name of position) position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for just the sort of challenges and responsibilities we discussed.

 

Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I loxxxxxx forward to hearing your decision.

 

 

Sincerely,        

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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