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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Management
Well-rounded and energetic professional with 15+ years experience seeks new challenge
and opportunity to apply consummate skills as Operations or General Manager.
♦ Key areas of Expertise ♦
Business Operations
Organizational Development
Program Development
Policy/Procedure Development
Business Administration
Cost Control
Payroll & Accounts Receivable
Strategic Marketing
Planning & Negotiations
Quality Control
Inventory Management
Troubleshooting
Equipment Maintenance
Leadership and Training
Personnel Management
Customer Service
yyyyyy x. yyyyyy
Professional Profile
Escalate business development through strategic initiatives and marketing techniques that increase productivity and revenue growth; consistently exceed goals and meet dead-lines
Self-motivated Leader with diverse qualities; experience in personnel management and training, business operations, program development, financial planning, customer/vendor negotiations, inventory control, cost control, and quality control
Results-driven professional; expand clientele by securing high-profit accounts while maintaining existing customer base through exemplary account management and customer service
Communicate technical and complex information easily and concisely; develop new policies, procedures, and work schedules
Highly organized and detail-oriented; demonstrate diagnostic problem-solving skills
Exhibit proficiency in translating individual needs into responsive, customized solutions; offer solid track record based on professionalism, thoroughness, and dedication
yyyyyy x. yyyyyyEmployment History
Vice President/General Manager 1987 C Present
La Jolla Blue Print Co., Inc ▪ San Diego, CA
Increased sales, quality, and efficiency by replacing obsolete blue print machines; negotiated and purchased $150,000 in digital engineering printers
Led remodeling of sales floor to better accommodate customers and promote color digital technology
Designed capability to print from digital files, files on disk, or from paper originals
Created and implemented a proactive communication program; establish strong relationships and maintain exceptional customer service
Key player in writing dispatch procedures; ensure efficiency of project pick-up and delivery
Demonstrate superior personnel management skills; supervise team of up to ten employees and participate in recruitment, hiring, and cross-training on newest technology
Maximize cost control and manage inventory; independently maintain new printer, research suppliers, and order stock ahead of industry price trends
Skillfully direct all aspects of operations and administration including payroll and accounts receivable; assertively collect late accounts
Expand clientele through innovative marketing strategies, sales calls, and distribution of brochures and flyers; manage sales of 150+ architectural firms
yyyyyy x. yyyyyy
Previous Employment
Blue Print Machine Operator, Del Mar Blue Print Company ▪ San Diego, CA 1986 C 1987
yyyyyy x. yyyyyy
Computer/Technical Skills
Proficient in Microsoft Word, Excel, Windows 2000, Medlin Accounting, Xerox AccessTools, and Kip Starprint
Maintenance certified for Kip 8000 Engineering Printer/Plotter
yyyyyy x. yyyyyy
Education
Bachelor of Arts in Liberal Studies 1991
San Diego State University ▪ San Diego, CA
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Operations Manager] within your organization. I bring 15+ years of valuable experience which makes me an excellent match for your advertised position.
You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in business operations, strategic marketing, policy and procedure development, quality control, personnel management, and exceptional customer service are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Kevin Knox
Enclosure
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
Thank you for meeting with me on [Day]. I thoroughly enjoyed discussing the prospects of working for your organization. I continue to believe I can bring [Company Name] refreshing insight and energize those around me to increased efficiencies.
My background demonstrates my ability to successfully interact with individuals from diverse cultural backgrounds, and I am a diligent and motivated employee with a solid background of skills and accomplishments. Given the opportunity, I believe that I would be a valuable asset to your organization.
Thank you, again, for sharing your time and insights regarding this position. I enthusiastically await your call to update me on the status of my candidacy.
Sincerely,
Kevin Knox
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