career objective                              

results-driven operations, customer service, and business development manager eager to contribute sharp business acumen, strategic planning, and team-building skills toward supporting the employer in optimizing overall performance

profile                                                

ø  offer numerous years of experience in steering materials and planning functions, with expertise in increasing productivity, quality, and profitability in highly competitive, constantly evolving industries

ø  expertly develop and implement aggressive resource planning programs including utilization, organizational management, employee development and restructuring, and corporate mergers & acquisitions

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  contribute strong leadership skills toward effectively cross-training top performing support teams to maximize use of resources and boost operational efficiency

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  consistently achieve budget and date targets while maintaining high quality standards

 

~ key achievements ~

• conducted extensive market research to strategically support product development and corporate sales efforts at industrios, an innovative provider of erp software solutions to manufacturers and distributors
• successfully drove all aspects of spare parts purchasing and production planning for one of the largest national john deere dealers with $50m in multi-state orders and a resident inventory of $12m; managed flint equipment team in daily activity, oversaw proper warehousing of inventory prior to use in production, and led initiative to establish a fully integrated mrp/erp software system
• increased inventory accuracy levels while reducing headcount by streamlining procedures and introducing automations in materials and planning operations at thompson pump
• introduced numerous process improvements throughout tenure at ris, including pioneering the adoption of demand flow manufacturing methodology, directing the overhaul of 300,000 sq. ft. facility, and consolidating business operations to decrease inventory, reduce book-to-ship cycles, and delay charges until actual utilization of parts
• managed corporate mergers and acquisitions at ris ranging in value from $250k c $30m; consistently maintained outstanding customer satisfaction ratings during key growth phases
• oversaw a broad range of functions, including manufacturing, inside sales, field service, and repairs, and effectively trained cross-functional teams at ris

professional experience                

director, customer development, industrios software, inc.                                                                   2008 c 2009

 

parts manager, flint equipment                                                                                                             2006 c 2008

 

materials manger, thompson pump                                                                                                      2004 c2006    

 

management consultant                                                                                                                       2002 c 2004

 

vice president, operations / manufacturing, rochester instrument systems (ris)                                  1988 c 2002     

 

~ prior background information available ~

education                                           

technical studies, rochester institute of technology