Productive, quality-oriented Administrative Professional eager to contribute exceptional business support, project management, and client relations/customer service skills toward optimizing operations of a progressive organization.

 

 

         Extremely versatile; keen ability to quickly master new roles, responsibilities, software, and environments.  

         Proven capacity to process a high volume of work without sacrificing quality.

         Industrious self-starter; set goals and develop action plans for rapid attainment. 

         Methodical problem solver; able to drive innovative solutions to meet business goals and needs.   

         Highly respected for attention to detail and deadlines, technical/computer skills, sound judgment, and a team player work approach.   

         Cross-platform (Mac/Windows) proficiency and extensive experience in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

         Exceptional communication, multi-tasking, interpersonal, negotiating, and client relations skills.

 

 

Bachelor of Science in Sociology/Anthropology, Virginia Commonwealth University, 2002

 

 

GEICO, 2000 to Present

Executive Insurance Counselor

         Adeptly navigate the complete sales cycle by prospecting for new clients, presenting and promoting insurance policies, assessing client needs, and upselling additional service offerings to increase profits.

         Seamlessly partner with attorneys, banks, title companies and other businesses to maximize sales and client retention.

         Effectively and efficiently service clients by diligently following up via telephone and mail.

         Demonstrated exemplary leadership attributes in contributing to training, coaching and mentoring new associates.

         Handpicked by upper management to undertake special projects and recognized with monetary bonus for exceeding sales targets.

 

Bureau of the Census, 2000

Crew Assistant

         Exhibited outstanding administrative expertise in devising work schedules, reviewing daily payroll for accuracy, examining progress reports, training new staff, and steering quality control.

         Delivered census forms to residents and accurately updated maps to reflect current population data.

         Meticulously reviewed team s reports prior to submission resulting in fewer errors and completing assignment ahead of schedule.

 

McWane & Company Inc., 1998
Administrative Assistant

         Adeptly performed a broad scope of clerical functions inclusive of data entry, file maintenance, newsletter preparation, and answering multi-line telephone system.

         Applied strong communication skills toward creating effective, quality correspondence generated from rough draft or dictation format.

         Voluntarily worked extensive overtime hours to expedite company s auditing process.