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Martha Everatt-St. Pierre
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

Social Security Number:

Citizenship:

Veteran s Preference#

 

Vacancy Announcement: 10-RD-053-DEU

Job Title: Loan Specialist Commercial

 

 

 
KNOWLEDGE, SKILLS & ABILITIES (KSAs)
 

 

FACTOR 1:   Knowledge of Federal, State and local laws, rules, regulations, procedures, etc., pertaining to loan, loan guarantee, and grant programs, to include business loans for projects involving renewable energy or energy efficiency improvements, sufficient to combine multiple forms of financing from a variety of lenders in order to best meet the needs of an area.

 

While serving as Senior Loan Officer at American Home Bank One Monument Way, from 2009 to present, I successfully analyzed all possible financial/economic scenarios and advised the borrowers on loan outcomes. I offer solid operational management and comprehensive loan administration experience, with expertise in customer service, risk assessment, staff supervision and development, marketing and advertising, and regulatory compliance. As Principal, Senior Loan Officer for Dream Works Mortgage, 2006-2009, I successfully steered all aspects of daily activity, from evaluating credit worthiness, originating loans, processing, underwriting, closing, and shipping of loan documents. I consistently originating residential, commercial, and investment loans, while obtaining, preparing, and reviewing all relevant documentation to accurately evaluate potential risk; analyze complex financial statements, capital and reserves, property valuation, credit scores, debt and loan-to-value ratios, and cash flow. As PHH Mortgage Loan Officer, in 2005, I was responsible for training real estate professionals about loan options and procedures. I successfully served as Senior Loan Officer for First Horizon Home Loan Corp., First Horizon Home Loans and North American Mortgage Company, responsible for start-to-finish mortgage origination, with a specialization in FHA loans; strong practical understanding of underwriting guidelines and regulations. I have specific skills in Federal Housing Authority , Rural Housing and Veterans Administration loans. I offer proven knowledge of all pertinent federal and state laws governing the mortgage industry, including Truth in Lending, RESPA, HUMDA, Fair Credit reporting, and Equal Credit Reporting.

 

 

Martha Everatt-St. Pierre
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

Social Security Number:

Citizenship:

Veteran s Preference#

 

Vacancy Announcement: 10-RD-053-DEU

Job Title: Loan Specialist Commercial

 

 

 
KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

 

FACTOR 2: Skill in effectively communicating in writing with internal and external contacts, i.e. applicant, borrowers, private lenders, public officials, business leaders and the general public, expressing complex technical ideas, concepts, issues, problems or proposals.



As Senior Loan Officer, I am responsible for handling all loan-related documentation, including evaluations, applications, reports, financial statements, contracts, approval/rejection letters. I capably utilize dynamic communication, presentation, negotiation, and relationship management skills in all loan operations. I conducted detailed verbal interviews with clients to determine loan eligibility and ensure delivery of quality customer service vital to sustaining and growing accounts. I am capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction, both in person, via telephone and in writing. I consistently utilize exceptional written and verbal communication skills to facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention. I have extensive experience in persuasive communication; able to express ideas in ways that lead clients to understand loan presentations. I have a proven ability to express complex thoughts in creative and vibrant appointments; ensure key points are communicated clearly and effectively in both written and oral communications.

 

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