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yyyyyy x. yyyyyy

address ~ phone ~ abc@xyz.com

 

 

career profile

 

proven leader and executive-level manager efficient in operational finance, contract management, and international business. skilled project leader with extensive expertise creating and maintaining a positive flow of work by utilizing what resources and facilities are available. maintain and monitor staff expectations and motivation to fulfill organizational requirements and factors for the measurement of performance and consideration of efficiency versus effectiveness. ability to maintain interpersonal relations with diverse groups and delivering information through clear and concise communication. technical competencies include microsoft excel; nortel systems: pegasus, gpsm, ida, cpt, and quick quote. fluently bilingual in spanish and english.

 

       contractual obligations

       order placement process

       product allocation

 

       financial milestones

       audit compliance

       logistics requirements

       revenue optimization

       supply chain improvement

       client relations

significant accomplishments

         provided operational management of the order management team handling complex commercial contracts encompassing the order book- to- bill process of the corporation s latin america, brazil and caribbean regions; $450mm orders booked and billed in 2008, supporting 100+ customers in 43 countries.

         produced weekly/monthly output reports leading to greater efficiency and 100% compliance with sox internal and external audits.   

         directed caribbean regional team in various successes including $300mm in orders yielding $253mm (fy2005), $165mm orders yielding $176mm (fy2006), supporting 60 customers in 25 countries.

         headed up the caribbean contract management team as a back up during q2 2004.

         awarded the nortel networks top talent and heart of cala accolades for managing the largest wireless gsm project in the region during 2003.

         reduction of unbilled receivables by $30m in 2007

         project management and implementation of ida (integrated document access) for the cala region.

career history

nortel networks, sunrise, florida                         1998 - present

 

regional director, order management, 2008 c present       

-         optimize revenue through cash and order booking timeliness including improved e2e delivery cycle.

-         coordinate a variety of lean six sigma initiatives with relation to succinct order management.

-         continually collaborate with supply chain, finance, order fulfillment, sales, and customer operations to verify a precisely efficient process.

-         meet and exceed internal goals within appropriate time and budget constraints (80% virtual resources, projects).

 

regional business operations leader, 2006 c 2008

-         directed the success of several subordinates in reaching and exceeding financial and business objectives through assessment of metrics. 

 

-         addressed all operations management functions associated with cala order management process.

-         focused on strategic, tactical, and short-term operation management in esat, compliance, cash, csat, cost, delivery performance, revenue assurance, and quality.

-         instilled an environment of collaboration and heightened productivity among finance, project office, customer operations leaders, and revenue assurance. 

-         instituted lean six sigma methodology via green belt training and leader of an enterprise booking ct reduction project.                      

 

manager, contract management, 2005 - 2006

-         transferred 40% of employees from the usa to argentina which included hiring, training and management and simultaneously minimized downtime.

-         oversaw the specifications of a complex supply chain conversion for the optical product line.

 

contract manager/account lead, 2003 - 2005

-         engaged in specific endeavors that boosted the morale of team and positioned the team for greater successes in process development and implementation.

-         provided consistent oversight of order activity and interacted with internal and external customers to enhance revenue recognition.

 

contract manager, 2000 - 2003

-         assessed, negotiated, structured, and managed commercial agreements including contractual schedules, inco-terms, billing milestones, executive discount structure, acceptance criteria, liquidated damages, and warranty provisions.

-         oversaw order validation, revenue forecasting, deferred accounting, down payment management, inventory control, and cash management.

-         collaborated with sales, project management, engineering, bid management, finance, legal, purchasing, logistics, accounts payable, and accounts receivable.

 

contract specialist/ billing specialist, 1998 - 2000

-         prepared and registered export documentation to meet logistics and customs clearance requirements for shipments throughout latin america and the caribbean markets.

-         tracked massive orders for tier 1 accounts and verified completeness, accuracy and integrity of orders.

-         enhanced client relations and customer experience by instituting a shipping advice process.

 

***additional experience as  finance/operations manager for datakor, inc., account receivable supervisor / credit administrator for hyundai electronics, and finance/operations manager for electronics international***

education

 

bachelor of business administration degrees in finance and international business             

florida international university, miami, florida

 

 

 

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