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Yyyyyy x. yyyyyy
6220 Shallowford Rd. #3 | Chattanooga, TN 3742xxx-xxx-xxxx | abc@xyz.com
Dynamic, articulate and ambitious Business Improvement Professional with extensive quality engineering, process improvement, statistical analysis and cost containment expertise. Eager to contribute solid track record of driving business improvement strategies toward supporting the goals of a progressive employer in a leadership role. Innovative and disciplined with a talent for cultivating & maintaining excellent relationships with key management professionals.
Core competencies include:
Logistics and Inventory Management
Optimize Quality/Service Levels
Train, Develop and Manage Staff
Implement Lean/Cost Strategies
Execute Smart Business Solutions
Resource Planning/KPI Development
Persuasive and Effective Communicator
Highly Familiar with DMAIC Principles
Professional History
2006 to Present: Kenco, Chattanooga, TN
2010 to Present: Business Improvement Manager
Provide key leadership and oversight for critical process improvement, financial analysis and inventory control programs across a dedicated 3rd party logistics operations specializing in medical equipment.
Train and direct leadership teams on implementing Efficiency Improvement Program designed to improve associate safety, customer quality and cost control factors; communicate cost management, resource planning and variance analysis results with leadership team.
Contribute strong business improvement talents in aligning customer requirements for quality, service levels and inventory management to day to day business operations.
2009 to 2010: Senior Quality Engineer
Drove tactical implementation for company-wide cost management program across 60+ warehouse operations; integrated proprietary business intelligence tools, KPI dashboard, labor management system and activity based costing system.
Influenced a company-wide culture change through solid communication, staff development and accountability standards; project managed the streamlining of reporting requirements, reduced operating costs and improved internal profitability.
2008 to 2009: Quality Engineer
Led development and training strategies for quality management systems conforming to ISO 9001:2008 standards; introduced DMAIC applications, waste elimination initiatives and performance benchmarks.
Upgraded document control system for 3000+ staff operation across 60 locations.
2007 to 2008: Order Control Supervisor / Project Manager C Kenco Memphis Logistics
Delivered significant process improvement results by implementing Six Sigma methodologies for inventory accuracy and on-time shipping processes; improved operational efficiencies by 56% and labor performance by 47%.
Served as change agent during implementation of Tier 1 Warehouse Management System.
2006 to 2007: Quality Assurance Supervisor C Kenco Memphis Logistics
Collaborated with auditors, inspectors and product profilers to define process improvement needs; investigated root causes and implemented preventive action plans to enhance performance and customer service results.
Spearheaded a reconstruction of the QA Department resulting in significant improvement in the tracking/reporting mechanisms used to measure and communicate quality KPIs.
2004 to 2005: Mississippi State University - Graduate Teaching / Research Assistant
Provided instruction for multiple economics courses for the Department of Finance and Economics and supported 2 Professors with data analysis, research, report generation and presentation development.
Education / Certifications
2005: Master of Economics, Finance Minor C Mississippi State University
2004: B.B.A. General Business, Management Focus with Economics Minor C Mississippi State University
2009: Certified Manager of Quality / Organizational Excellence C Certified by ASQ (American Society for Quality)
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