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yyyyyy x. yyyyyy                     9100 e. florida avenue, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

objective

productive, quality-oriented customer service/administrative professional eager to contribute exceptional business support, office management, project administration and interpersonal relation skills toward optimizing operations of a progressive organization.

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career profile

ø  over seven years of administration, customer relations and communications experience.

ø  b.a., communications.

ø  public relations certifications.

ø  expertise in financial services, documentation and credit transactions.

ø  knowledgeable in business unit operations.

ø  outstanding communications and presentation skills.

ø  proficient in advanced software applications, including ms office suite.

ø  experienced in overseeing multiple projects simultaneously.

ø  adept at meeting critical deadlines.

ø  skilled in policy/procedures and process improvement.

ø  comprehensive grasp of business management.

ø  strong capacity in internal cost control,

ø  focus on productivity enhancement.

ø  well-organized multi-tasker with strong detail orientation.

ø  russian linguist.

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professional experience

castle meinhold & stawiarski, llc, denver, co                                                                               2008 c 2010

client services representative

       recruited to coordinate with multiple lenders concerning foreclosures and bankruptcies.

       performed lender requirements covering sales, postponements, holding/closing files.

       utilized specialized financial service applications including clarifire, newtrack, lenstar, vendorscape and chase direct source system.

       successfully resolved multiple department requests.

       managed chronologies, documentation, correspondence and files released from bankruptcy.

larson & larimar, p.c., greenwood village, co                                                                             2007 c 2008

office assistant/paralegal trainee

       retained to process medical records/billings.

       researched police reports, defendant records and driver information.

       maintained client case status on a consistent basis.

       delivered exceptional customer service.

tcf banking, loan tree, co                                                                                                         2006 c 2007

bank sales representative

       hired to process new accounts.

       performed data entry.

       verified deposit information.

       monitor internal data books.

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earlier background

served as office assistant, ninth avenue internal medicine, denver, co, and office assistant, nova rehabilitation, aurora, co. 

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education

university of colorado at denver, b.a., communications, pre-law minor, 2007

public relations certificate

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