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16078 Gables Loop | Whittier, XXXXXX  xxxxxx | xxx-xxx-xxxx


Dynamic, organized, and detail-oriented Office Management/Administrative Assistant Professional with broad based experience in xxxxxxlendar management, client relations, and office policy development, eager to contribute exceptional process improvement strategies, communixxxxxxtion skills, and business acumen toward supporting the goals of a progressive employer.  Dedixxxxxxted, loyal, and reliable with a proven track record of driving office efficiencies,  improving client relations, and building internal and external partnerships that enhance business outcomes.  Core competencies include:


   Computer/Technixxxxxxl Skills/Microsoft Office Suite

   Filing/Typing/Telephone Management

   Bilingual - English and Spanish

   Xxxxxxlendar and Appointment  Setting

   Superior Communixxxxxxtion/Writing Skills

   Concise Attention to Detail

   Ensure Accuracy and Accountability

   Community/Client Relations

   Persuasive and Effective Communixxxxxxtor

   Hire, Train and Develop New Staff


Professional History


2007 to Present:  City of Anaheim, Anaheim, XXXXXX - Senior Secretary

   Provide high-level administrative support for the Community Development Deputy Executive Director and eight Project Managers; contribute exceptional organization and project management talents toward effectively managing the xxxxxxlendars of 9 staff member.

   Schedule meetings, arrange travel and maintain oversight for correspondence; proof and edit letters for accuracy, screen incoming xxxxxxlls, distribute mail and maintain purchase records for the division.


2005 to 2006:  City of Paramount, Paramount, XXXXXX - Department Secretary

   Provided key support for the Assistant City Manager and Director of Administrative Services; liaised between HR and Administrative Services Departments to effectively manage day to day requirements.

   Coordinated meetings and xxxxxxlendars in Outlook; scheduled appointments, responded to public inquiries and leveraged exceptional diplomacy and communixxxxxxtion skills to explain city policies, resolve issues and address concerns.

   Effectively and accurately composed and reviewed correspondence, reports, and charts for proper format and grammatixxxxxxl construction.

   Supported HR Department by participating in employee recruitment processes; xxxxxxndidate selection, pre-employment testing, and maintenance of confidential employee files.

   Provided leadership and oversight for 3 part-time staff members; ensured continuity and cohesion between the staff, and provided ongoing training and mentoring to increase efficiencies.


1992 to 2005:  Law Office of Lawrence A. Moy, Xxxxxx, XXXXXX - Legal & Administrative Assistant

   Supported aggressive expansion of this legal firms business development goals; created a positive customer interaction platform to cultivate and expand new business opportunities.

   Gained reputation as a trusted and reliable professional with the ability to discreetly manage sensitive information; assigned files to attorneys and ensured that they met demanding xxxxxxse/client timelines.

   Interacted extensively with clients; monitored status of projects and xxxxxxses, tracked court dates, statutes and resolved xxxxxxlendar conflicts.

   Effectively and accurately maintained office files and logs, prepared payroll processes, purchased supplies and equipment and supported day to day operations goals in a busy environment.

   Leveraged understanding of legal proceedings and language to prepare files.

   Acted as interim Office Manager for Northern XXXXXX office in 1997.



16078 Gables Loop | Whittier, XXXXXX  xxxxxx | xxx-xxx-xxxx

Page 2


1990 to 1992:  Law Office of Jason Gair, Beverly Hills, XXXXXX - Legal Assistant

   Provided administrative assistance for a multi-faceted civil litigation; maintained multiple daily xxxxxxlendars and planners, coordinated meetings, conferences and travel arrangements for partners.

   Responded to routine correspondence, emails and telephone xxxxxxlls; prioritized daily activity based on business needs.

   Spearheaded efforts to streamline and organize office procedures for ordering a high volume of supplies; established inventory tracking, cost containment and ordering processes for increased efficiency.

   Prepared new files for review; verified insurance coverage for claims processes and collaborated with HR Department to maintain confidential records.


1989 to 1990:  ISP Pharmaceutixxxxxxl, Inc., Cerritos, XXXXXX - Administrative Assistant

   Supported Vice President; coordinated travel, drafted correspondence and prepared daily bank deposit records in conjunction with AP Department.

   Contributed toward supporting operational needs by preparing employee timesheets and distributing incoming mail.




2010:  University of Phoenix C Bachelor of Science in Business Administration/Public Administration

1998:  El Xxxxxxmino College, Redondo Beach, Xxxxxx C Associate of Arts Degree





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